Claims Officer

Central Christchurch locationWell-known organisation in the insurance industry12 month fixed term contractAbout the Company & CultureWe are seeking a highly skilled and experienced Claims Officer to join our client's collaborative team for a 12-month fixed term contract. Based in the Christchurch CBD, this role offers the opportunity to work in a fast-paced and supportive environment within the insurance industry.The successful candidate will have a strong background in claims handling, with a focus on delivering exceptional service to clients while ensuring accurate and efficient claim assessments.Day to day responsibilitiesManage and process claims from start to finish, ensuring timely and accurate decisionsLiaise with all parties involved to gather necessary information and provide clear communication throughout the claims processAssess claims to determine coverage and liability based on policy terms and conditionsProvide expert advice and support to clients regarding their claims and policy entitlementsInvestigate and analyse claims to ensure compliance with industry standards, legal requirements, and company policiesWork closely with the underwriting and customer service teams to ensure smooth claims operationsMaintain accurate records of claims, communications, and any actions taken in the CRMAbout YouProven experience in a claims handling role within the insurance industryStrong knowledge of claims processes, policy terms, and relevant legislationExceptional attention to detail with the ability to assess and process complex claimsExcellent communication and interpersonal skills, with the ability to engage effectively with clients and stakeholdersStrong problem-solving abilities and a proactive approach to resolving issuesAbility to work under pressure and meet deadlinesWhat's On OfferA competitive base salaryA collaborative and inclusive work environmentOpportunities for professional development and growthConvenient Christchurch CBD locationIf you're an experienced Claims Officer with a passion for providing exceptional service and want to make an impact in the insurance industry, we'd love to hear from you. Apply todayApplications will be reviewed as they are received, so apply quickly.For any queries, please email Hannah at ******.
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