Residential Support Worker

3 days ago

Tauranga, Bay of Plenty, New Zealand Lifewise Full time

Residential Support WorkerPosition DescriptionAs a support worker you will be a part of a supportive team that provides support, promotes positive wellbeing and works alongside people to achieve their personal recovery goals.
You will bring your life experiences and knowledge to support people on their personal recovery journey.
This may include daily living skills, structure and routine, group facilitation and goal setting.This role is part of a rostered shift 24/7 support worker team.THREE TRUSTS VALUESCompassion ArohanuiCourage MaiaRespect WhakauteIntegrity Ngakau PonoWHO YOU REPORT TOYou report to the Residential Team Leader – Support & Peer ServicesWHO REPORTS TO MENilDELEGATED AUTHORITIESAs stated in The Three Trusts Policy on Delegated AuthoritiesKEY WORKING RELATIONSHIPSInternalHousing First TeamProperty TeamLifewise/APT staffExternalGovernment AgenciesOther Service ProvidersExternal agencies as appropriateWHAT YOU'RE RESPONSIBLE FORRespecting and promoting the tino rangatiratanga of the people you are supporting at all timesWork in partnership with residents to identify strengths and goalsSupport residents with daily tasks and activitiesSupport residents to connect with their whanau and culture as requiredWork as part of a team and share your knowledge to build the collective wisdom of the Mental Health & Addictions teamCommunicate effectively with your colleagues, the team and wider stakeholdersParticipate in reflection sessions with the team or in supervision to continually develop your practiceMaintain relevant, timely and accurate documentation at all timesMaintain relevant, timely and accurate electronic notes and handover reportsEffectively navigate the Residential Virtual Board to ensure that communication is consistent and accurateElevate risks and concerns to Team Leader, Peer Leader or Clinical Team when requiredWHAT SKILLS & EXPERIENCE YOU NEEDEssential:Previous experience in working within the Mental Health and Addictions environment.Evidence of successful experience of working from a recovery, competency-based, solution focused framework.Understanding of Supported Accommodation for service users under the care of Mental Health and Addictions.Ability to network effectively with local community groups and statutory agencies.Ability to work alongside statutory agencies, e.g.
WINZ, Housing NZUnderstanding of and commitment to the implementation of the principles of the Treaty of Waitangi into practice.Tertiary qualification or equivalent and relevant work experience in Support Work.An ability to work within a strengths-based framework.Well-developed assessment and report writing skills.Must be Computer literate.CompetenciesDemonstrates a high level of professional knowledge appropriate for the role, including analytical, conceptual, and writing skillsProven organisational and effective time management skillsAbility to work independently and also part of a team including externallyAbility to build and manage effective teams to facilitate 'start-up' projectsHas developed relationship-building skills grounded in a respectful approach, integrity and trustworthinessIs respectful of everyone's ideas and does not prejudgeIs able to identify and analyse problems or challenges, developing processes or strategies to enable effective and timely solutionsDemonstrates sound decision-making and negotiation skillsDemonstrates effective oral and written communication skills.Successfully plans and schedules own time, working to meet expected outcomes and timelinesKnowledge of Te Reo me o nga TikangaA current driver's licence.Personal AttributesPassion and commitmentInclusive approach to decision-makingAble to work cross culturallyA sense of humourPositive "can do, will do" attitudeAbility to work effectively in a team environmentAbility to accept responsibilityEnthusiasm, high motivation and positive attitude to tasksCommitment to working respectfully with individuals, colleagues, families and communitiesAbility to pick up multiple tasks at short noticeCommitment to a team-oriented approach to the planning and provision of programmes and services.Effectiveness when organising workloads and time.Initiative to act without prompting, to anticipate and seek to resolve problemsAbility to establish working relationships with groups and individualsWillingness to express an independent point of view in a respectful mannerAbility to act professionally at all timesAwareness of ethical implications of actionsEffective communication skillsAwareness and commitment to service delivery and its links to social justice
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