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Booking Coordinator | Urology

1 month ago

Christchurch, New Zealand Cgr Services Full time

Mo te tunga About the role
The Urology Department is located in Christchurch Hospital. Urology focuses on the surgical and medical diseases of the urinary tract system and the male reproductive organs.
Our Urology kapa (team) is a supportive, high-achieving team, focused on serving the people of Canterbury and improving health outcomes and efficiencies for all turoro (patients) and visitors who enter into our health system.
We are looking for a highly organised and experienced booking coordinator to tautoko (support) our clinical bookings on a full-time permanent basis to join our team. This position is permanent full-time, working 40 hours per week.
As part of the Administration and Clerical Pay Equity Claim settlement, this role has been mapped to National Band 5 / Profile 5.
In this role, you will be responsible for:

Coordinating appointments with our surgeons and turoro (patients)
Ensuring all information is collated, and turoro (patients) records are complete and managed
Providing excellent customer service
Managing clinic processes
Managing the waitlist on the patient management system
Liaison with surgeons to coordinate operating lists
Maintaining good telephone etiquette

Nga pukenga me nga wheako Skills and experience
Your skills will include:

Customer service skills
Computer skills (Microsoft Office, Excel, and Word)
Organisational, time management, and problem-solving skills
Ability to achieve accuracy and maintain attention to detail
Ability to meet deadlines and work unsupervised
Typing and data entry skills

Mo matou About Us
Ko nga tangata, te matua mahi - Putting people at the heart of all we do. We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Maori is at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.
The culture at Te Whatu Ora Health NZ Waitaha Canterbury is driven by our a Matou Uara (Our Values):

Care and respect for others - Manaaki me te whakaute i te tangata.
Integrity in all we do - Hapai i a matou mahi katoa i runga i te pono.
Responsibility for outcomes - Te Takohanga i nga hua.

Nga hua Benefits of working at Te Whatu Ora Health NZ
When you work at Te Whatu Ora Health NZ, you are part of a wider whanau that will support you along your journey. We offer great coaching, mentoring, and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants, and businesses.
At Te Whatu Ora Health NZ, you are part of something greater than yourself and are encouraged to be your unique self.
Tono inaianei Apply Now
Only applications submitted via our career site will be accepted, therefore please apply directly on our career site. Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date.
Please apply only if you have the legal right to work and live in New Zealand. If you do not hold the legal right to live and work in New Zealand, your application will be declined.
We have a range of clinical and non-clinical roles at Te Whatu Ora Health NZ Waitaha Canterbury; there could be a place for you
Nau mai, haere mai, tauti mai
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