Adc Customer Service

4 weeks ago

Auckland, New Zealand Gpc Asia Pacific (Apac) Full time

Passionate about administration?
Monday - Friday 9.30am - 6pm (40 hours) Wiri Location Movement is in our DNA.
We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia.
Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.
Yet we are more than just a parts and service company.
We propel people forward.
Role Purpose This role supports the Auckland Distribution Centre by managing customer inquiries and performing administrative tasks.
As the first point of contact for branches and customer collections, the Customer Service and Admin Clerk plays a key role in a dynamic, multi-skilled team focused on delivering excellent service and efficient administration.
You will be someone who can/has: Intermediate MS Excel and Word proficiency Strong multi-tasking skills and the ability to manage multiple competing deadlines Safety, health, and security focused Excellent phone manner and ability to deal directly with customers Understanding of supply chain and distribution centre processes (desirable) Key Responsibilities: Marketing Materials Distribution: Oversee the daily distribution of marketing materials, including stock management and reporting to the marketing team.
Handle manual tasks such as lifting and consigning.
Customer Service: Respond to customer queries via Teams, email, phone, and in person professionally and promptly.
Ensure all queries are followed through across platforms like ACE, Myfreight, and WAMAS.
General Administration: Perform daily admin tasks including email management, data entry, electronic filing, and updating internal systems.
Assist the Operations and Senior Management Teams with any ad hoc duties.
Driver Inductions & Site Access: Act as the first point of contact for drivers, operating the boom gate, verifying inductions, and directing drivers to dock doors.
Health & Safety: Proactively maintain and follow safety procedures, report hazards, and keep the work area safe and tidy.
Other: Adhere to all company policies, including Code of Conduct, EEO, and WHS.
Demonstrate accountability, attention to detail, and strong time management while working independently and solving problems.
Looking after you: We are committed to ensuring our people are well looked after.
In addition to a rewarding and challenging career, we will provide: Staff discounts across the GPC Asia Pacific group of Companies Private health insurance discounts Employee assistance program A highly safety conscious work environment We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this Paid volunteer leave allowing you to give back to your chosen charity/community organisation Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more
With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still.
Reach is key to our success.
Learn more about our business online at Send your CV to our Careers Team by clicking APPLY
Not the right fit?
Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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