L3 Service Desk Engineer
7 days ago
L3 Service Desk Engineer Publication Date 02 / 04 / 2025 Location Dunedin Type Contract or Temp Sector IT & Telecomms Help Desk / Support We have an immediate need for a Service Desk Engineer to join our Dunedin based clients on a contract engagement.
THE ROLE: The successful candidate will be responsible for providing Level 3 technical support, managing escalations and ensuring the smooth operation of their IT environment.
You will provide high level support and troubleshooting business side and be a main point of contact for escalated service desk requests.
It is expected that you'll implement best practices and provide mentorship and guidance to junior team members.
SKILL SET: Proven L3 support experience in Microsoft technologies specifically M365, Windows Servers, Active Directory, Intune and Azure.
Confident working in a team environment and individually to handle requests in a timely manner.
Strong written and verbal communication skills as you'll liaise with internal and external stakeholders.
Previous experience in managing and troubleshooting firewalls, routers, switches and VPNs.
READY TO APPLY?
If you know this role matches your skillset and you are looking for a change hit APPLY NOW
To find out more or have a confidential chat you can contact Alicia via her details: 027 752 8466 / ****** Applicants must have a valid work visa, permanent residency or NZ citizenship to be considered.
Platinum Recruitment are proud to be a member of Diversity Works New Zealand and believe in equal opportunities for all and we actively promote diversity and inclusion in all our recruitment processes "Do workplace inclusion well and do well because of it" IT Development & Generalist Consultant Alicia Stock -
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