General Manager

1 month ago


Queenstown, New Zealand Propel Funeral Partners Full time

Propel Funeral Partners – Queenstown, South Island Join Southern Funeral Home Group as our new General Manager and enjoy a career in one of New Zealand's most stunning regions. With breathtaking landscapes, outdoor adventures, and a vibrant community, the Queenstown and Southland areas offer an unbeatable lifestyle. Southern Funeral Home, including Central Otago Funerals and Southern Lakes Funerals, has proudly provided exceptional funeral services across Southland and Otago for many years, and we are looking for a dedicated leader to continue our tradition of excellence. Duties of the role include: Day to day general management and oversight of the funeral business including (but not limited to): Managing and coordinating staff; Co-ordination of funerals and related staffing and resource requirements; Funeral arranging and directing; Managing and participating in a shared after hours roster, including weekends; Ensuring workplace compliance with Health and Safety requirements; Liaising with families and other stakeholders in the community; Managing key supplier and other third-party relationships; Ensuring the property and other assets of the Company are appropriately maintained; Managing debtors and overseeing timely debtor collection; Ensuring an appropriate level of stock is on hand and managing stock levels generally; Ensuring accurate and timely record keeping and reporting is in place; Implementing the annual budget agreed with the board and reporting on material variances; Participation in management meetings and/or telephone calls; Any other reasonable request from the Company's directors. To be successful in this position, you will need to meet the following criteria: Be an experienced leader with a passion for the funeral industry and a desire to assist families and develop community relationships; Mature interpersonal, verbal and written communication skills with a focus on exceptional customer service; Proficient computer skills and the ability to understand and report financial information; High attention to detail; Ability to follow instructions, listen and respond to family's needs; Be physically fit as heavy lifting is sometimes required; High level of presentation, maintaining a well-groomed and professional appearance; Ability to work in a team environment and autonomously; Ability to exercise initiative, sound judgement and adapt quickly to changing and sometimes challenging circumstances; Honest, reliable, and able to understand and be respectful of circumstances involving grieving families, their values and beliefs; Completed a relevant business management qualification or have management experience; Hold a current full NZ Drivers license. This is a full-time position which offers a weekday, after hours and weekend role. Salary will be discussed based on skills and experience. If this sounds like the right role for you, then please apply with a letter and CV outlining why you are interested in this role via the Seek portal. Applications close Monday 21 October 2024 and only those applicants who meet the criteria will be shortlisted and contacted for an interview. #J-18808-Ljbffr


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