Corporate Travel Advisor'

6 days ago

Wellington, Wellington, New Zealand New Zealand Government Full time

Mo matou | About us

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.

Our vision is Tonui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value.
Our purpose is to improve lives every day through a focus on prevention, care, and recovery for all people in Aotearoa New Zealand who are affected by injury.

Our strategy, Huakina Te Ra is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with Maori and achieving equitable wellbeing outcomes for Maori.
The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing.

More information about Huakina Te Ra can be found here.

You can find more about ACC and the work we do here.

Mo te turanga mahi | About the role

As a Corporate Travel Advisor, you will play a crucial role in managing employee travel bookings at ACC.
Working proactively and autonomously, this role provides specialist advice and manages end to end travel arrangements from across the organisation.
This role reports to the Corporate Travel Lead and has an on-call element.
From time to time there is a requirement to provide travel support, advice and coordination of activities outside of business hours.
This is provided on a rostered basis of week on/week off.

Key responsibilities include: Be the point of contact for travel enquiries and issues and provide advice and solutions to all levels of ACC, including senior leadership; act as a subject matter expert for travel associated queries.Ensure that the travel options and plans are the best value for money and comply with ACC's policies and processes.Manage and monitor the shared travel inbox in an efficient and timely manner.Build and maintain relationships with internal and external stakeholders.Support the Corporate Travel Lead to manage the overall travel programme by tracking and monitoring issues to resolution, supporting with reporting, contract management and data analysis, assisting with policy updates and business communication, and escalating to the Corporate Travel Lead as required.Resilience is essential in this role, as you will need to handle challenging situations and navigate through them effectively.
This role offers a great opportunity to expand on your experience and continue to develop, as you will be exposed to various aspects of our operations.

This is a permanent, Wellington based role.

The base salary range for this role is $63,696 - $89,923 with appointment depending on skills and experience and internal relativities.
ACC also offers 9% superannuation on top of base salary.

For a detailed position description, please click here.

Mou | About you

You may come from a broader business administration role and have a keen interest in the busy and dynamic nature of this role.
You'll enjoy working in a close-knit team, that strives to provide a high level of service and an organised and efficient travel function.
A working background in a similar travel related role and/or experience working with online travel booking tools would be helpful but is not essential.

We'll be looking for: Demonstrated experience managing high-volume and complex requests from customers and working knowledge of best practice administration practices.Ability to remain calm under pressure, with exceptional problem-solving and organisational skills.Proactive approach, sound judgment and sound business nous.Strong interpersonal skills; an ability to work with people at all levels of the organisation.Good technical ability with strong skills in Excel; an ability to quickly learn and navigate new systems.Nga Hua Mahi ki ACC | Benefits of working at ACC

At ACC, we embrace the rich tapestry of Aotearoa's cultures, and we are dedicated to providing equitable opportunities.
We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities.
It is important to us that people are free to be themselves at work.
Here are some ways we encourage that:

Employee networks to support our colleagues from diverse backgrounds.The option to explore flexible working that suits your needs and ours.Supportive leadership with a passion for developing people.A challenging opportunity with plenty of variety in your role.A range of benefits including wellness and employee discount programmes.Ra Kati | Applications close

Applications close Sunday, 9 March 2025 and can only be accepted when submitted through our ACC Careers Website.
Please ensure your application clearly highlights the required skills and experience that are listed above.
If you are an ACC employee, please apply with your ACC employee profile.
If you encounter accessibility issues when submitting your application, or if you would like further information, please contact ******.

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