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Title:
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Christchurch, Canterbury, New Zealand KiwiRail Freight Full timeTitle: Design and Analysis Lead - Wellington (Fixed Term- 24 Months)Position could be based in Auckland or WellingtonCareer development and growth opportunitiesCompetitive salary package plus benefitsHe kōrero mō mātou | About us:At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services...
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Body Corporate Manager Role
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Title:
1 week ago
Title: Design and Analysis Lead - Wellington (Fixed Term- 24 Months) Position could be based in Auckland or WellingtonCareer development and growth opportunitiesCompetitive salary package plus benefitsHe korero mo matou About us:At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.
Our mission, "Stronger Connections, Better New Zealand," highlights our dedication to sustainability and community well-being.Our people make KiwiRail exceptional.
By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best.
If you're passionate about innovation and safety, we'd love to welcome you aboard.He whakamarama mo te turanga mahi About the role:As our Design and Analysis Lead, you'll play a pivotal role in transforming KiwiRail's Business Analysis practice, shifting from fragmented approaches to a cohesive, service design-driven model.
Your leadership will ensure KiwiRail adopts innovative, human-centric design principles that enhance customer experience, streamline operations, and drive business value.Your responsibilities will include:Develop and implement strategic design and analysis frameworks that align with KiwiRail's objectivesLead service design initiatives, creating service blueprints and customer journey maps to optimise experiencesDeliver hands-on service design and analysis work, setting the standard for best practiceConduct in-depth system analysis, ensuring technology, data, and business processes align with our strategic goalsTranslate technical insights into compelling business cases and executive presentationsFoster collaboration across IT, business units, and transformation teams to enhance operational efficiencyMentor a team of business analysts and service designers, building a culture of learning and innovationThis is a fixed-term position for two years, offering the opportunity to lead a high-impact initiative that will leave a lasting legacy at KiwiRailNga pukenga e rapu nei matou What you will bring:You're a strategic thinker with a passion for service design and business analysis.
You'll bring:Essential:10+ years of experience in service design or business analysis leadership, driving transformation projectsStrong team leadership skills, with experience mentoring and growing capability in business analysisProven ability to develop and implement customer journey maps, service blueprints, and design thinking frameworksExperience translating technical insights into compelling business cases and stakeholder communicationsExpertise in business modelling, stakeholder management, and process improvementA collaborative mindset, with a track record of working across teams to drive meaningful changeDesirable:Professional certification in Service Design or Business AnalysisExperience with SFIA 8 skills frameworkA bachelor's or master's degree in computer science, Design, Information Systems, or a related fieldNou te rourou What's in it for you:Competitive salary and benefits package, including discounted health insuranceA vibrant and inclusive team culture that values diversityOpportunities for career progression within KiwiRailComprehensive training and development to grow your expertiseThe chance to contribute meaningfully to New Zealand's rail networkKua rite, kia rite Ready to make a difference?Applications Close: 3rd April 2025 unless filled soonerDue to Immigration Regulations, we are currently only accepting applications from candidates residing within New Zealand as New Zealand Residents or as Citizens for this role
