Room Attendant

1 month ago


Auckland, New Zealand Accor Hotels Full time

Company Description SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. SO/ Auckland is located in the heart of Auckland's CBD, with views of the Waitemata Harbour and city, across 16 floors and 130 design-led rooms.
We are currently looking for a Part-Time Room Attendant who is hands-on and has a keen eye for detail to help us deliver the best Guest Experience We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore THE ROLE Clean & service all allocated rooms and public spaces to brand standardsAttention to detail, ensuring our guests arrive into a high level of room cleanlinessCarry out programmed / regular cleaning duties as allocatedUse and clean equipment with care, reporting any defective equipment as set down in procedures manual - adhere to chemical handling and manual handling proceduresAssist with regular equipment stocktakingTurndown service of rooms - replenish amenities for guest areasWork with the other departments in the hotel to help deliver the best and most memorable guest experienceTHE PERSON Approachable, accommodating, and upbeat You enjoy working in a team environment and helping others and can take ownershipCommitment to adhering to health & safety procedures and policies, making sure to foster a safe work environmentHigh attention to detail and a passion for providing exceptional serviceA team player who is reliable and committedAbility to work a rotational roster including weekendsLegal rights to work in New ZealandSO/ BENEFITS Staff meal while on shiftUniform providedInternational accommodation and retail discounts across varying Ennismore & Accor Hotels propertiesFamily & Friends Hotel DiscountsOpportunities for further development and worldwide career progression within Ennismore/ AccorAnnual reward of a free night's accommodation at the hotel and additional perksOur Commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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