Senior Concierge
4 weeks ago
Front Office & Guest Services (Hospitality & Tourism) Full time Our nautically-inspired 5-star hotel sits on the end of Princes Wharf, home to a wide variety of fine shops, restaurants, and bars. We are looking for an enthusiastic Senior Concierge to become part of our professional and hard-working team at Hilton Auckland. What will I be doing? A Senior Concierge at Hilton Auckland ensures the first and last impressions matter. They are much more than service providers; they are puzzle masters who excel in creating extraordinary experiences. With deep commitment to guest satisfaction, they have the ability to anticipate and fulfil every need, ensuring each stay is memorable. Their local expertise and problem resolution skills leave an unforgettable impression, making Hilton Auckland a place where dreams come to life. This role also involves: Understand local tourism culture and city profile to provide considerate services on attractions and activities. Welcoming guests and Hilton Honors members and assisting them with their arrivals and departures. Maintaining a high level of product and service knowledge in order to explain and sell services and facilities to guests. Train all Concierge associates in accordance to hotel standards. Addressing guest queries during their stay – you don't take no for an answer and are always willing to help. Handling incoming phone calls, emails and messages. Process and deliver messages for Guests. Deliver and safely store Guest luggage. What are we looking for? The successful candidate for this role will bring: At least 1 year work experience within a customer service role within a 5-star environment. Bachelor degree in Tourism / Hospitality / Communication. A Guest-centric approach and collaborate effectively with Team Members. Fulltime availability to work following a roster - also available to work weekends and public holidays. Valid New Zealand full, clean driver's license. A strong sense of responsibility and learning ability. A high standard of grooming and personal presentation. Excellent communication and interpersonal skills. Fluent in English to meet business needs, and the ability to communicate in at least 1 more different language. It would be advantageous in this position for you to demonstrate the following: Member of the Golden Key Association preferred. Team member and Friends & Family discount on global Hilton room rates. Discounts of up to 25% - 50% on products and services in participating Hilton outlets. Access to Hilton University training, offering more than 2500 learning programs. Complimentary staff meals whilst on duty. #J-18808-Ljbffr
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Senior Concierge
2 months ago
Auckland, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Senior Concierge (HOT0B0J6) Work LocationsHilton Auckland HotelPrinces Wharf147 Quay StreetAuckland 1010A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.What will I be doing?As a Concierge, you will serve as a key point of...
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Senior Concierge
4 weeks ago
Auckland, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Senior Concierge (HOT0B0J6) Work Locations Hilton Auckland Hotel Princes Wharf 147 Quay Street Auckland 1010 A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.What will I be doing?As a Concierge, you will serve as a key...
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Senior Concierge
2 months ago
Auckland, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Senior Concierge (HOT0B0J6) Work LocationsHilton Auckland HotelPrinces Wharf147 Quay StreetAuckland 1010A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.What will I be doing?As a Concierge, you will serve as a key point of...
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Senior Concierge
4 weeks ago
Auckland, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Senior Concierge (HOT0B0J6) Work Locations Hilton Auckland Hotel Princes Wharf 147 Quay Street Auckland 1010 A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.What will I be doing?As a Concierge, you will serve as a key...
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Senior Concierge
2 months ago
Auckland City, New Zealand Hilton Full timeSenior Concierge A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about...
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Senior Concierge
2 months ago
Auckland, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Senior Concierge (HOT0B0J6) Work LocationsHilton Auckland HotelPrinces Wharf147 Quay StreetAuckland 1010A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.What will I be doing?As a Concierge, you will serve as a key point of...
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Senior Concierge
4 weeks ago
Auckland, New Zealand Hilton Hotels & Resorts Full timeFront Office & Guest Services (Hospitality & Tourism) Full time Our nautically-inspired 5-star hotel sits on the end of Princes Wharf, home to a wide variety of fine shops, restaurants, and bars. We are looking for an enthusiastic Senior Concierge to become part of our professional and hard-working team at Hilton Auckland. What will I be doing? A Senior...
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Senior Concierge
4 weeks ago
Auckland, New Zealand Hilton Hotels & Resorts Full timeFront Office & Guest Services (Hospitality & Tourism)Full timeOur nautically-inspired 5-star hotel sits on the end of Princes Wharf, home to a wide variety of fine shops, restaurants, and bars.We are looking for an enthusiastic Senior Concierge to become part of our professional and hard-working team at Hilton Auckland.What will I be doing?A Senior Concierge...
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Chief Concierge
6 months ago
Auckland City, New Zealand PULLMAN Full time**Company Description** As one of Auckland’s premium 5 star hotel accommodation providers and the most renowned Meetings & Events hotspots, Pullman Auckland hosts 340 rooms, 16 meeting spaces including our Princes Ballroom, catering for up to 1000 delegates, and an international Restaurant & Bar. Reporting to the Front Office Manager, this rare...
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Commercial Performance Manager
4 weeks ago
Auckland, New Zealand Brightvision Capital Partners, Llc Full timeAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...
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Commercial Performance Manager
4 weeks ago
Auckland, New Zealand Brightvision Capital Partners, Llc Full timeAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...
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Commercial Performance Manager
4 weeks ago
Auckland, New Zealand Brightvision Capital Partners, Llc Full timeAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars.The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and...
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Front Office Manager
4 weeks ago
Auckland, New Zealand Accor Full timeCompany Description SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it's avant garde design and creative approach to the world of luxury. We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore ! We are on the lookout for a dedicated ...
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Front Office Manager
4 weeks ago
Auckland, New Zealand Accor Full timeCompany Description SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it's avant garde design and creative approach to the world of luxury. We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore ! We are on the lookout for a dedicated ...
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Auckland, New Zealand Rocket Lab Usa Full timeLaunch Systems Engineer II/Senior Launch Systems Engineer Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new...
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Auckland, New Zealand Rocket Lab Usa Full timeLaunch Systems Engineer II/Senior Launch Systems Engineer Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new...
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Auckland, New Zealand Rocket Lab Usa Full timeLaunch Systems Engineer II/Senior Launch Systems Engineer Rocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new...
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Auckland, New Zealand Rocket Lab Usa Full timeRocket Lab is a global leader in launch and space systems.The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.Our Electron rocket has provided...
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Auckland, New Zealand Rocket Lab Usa Full timeRocket Lab is a global leader in launch and space systems.The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.Our Electron rocket has provided...
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Auckland, New Zealand Rocket Lab Usa Full timeRocket Lab is a global leader in launch and space systems.The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.Our Electron rocket has provided...
