Venue Manager | Minus 5° Ice Bar

2 weeks ago

Queenstown, New Zealand Future Hospitality Group Full time

At Future Hospitality Group, we believe in pushing the boundaries of what hospitality can be. Our vision is simple yet bold: to challenge ourselves every day to exceed guest expectations and continually raise the bar for what's possible in the industry.
Minus 5° ICE BAR is one of the most iconic venues in Queenstown, and the first ice bar in the Southern Hemisphere. Offering guests an unforgettable experience with ice sculptures, creative cocktails, and a one-of-a-kind atmosphere, we are constantly innovating to stay ahead of the curve.
As we continue to grow, we are looking for a Venue Manager who's ready to lead with passion, inspire their team, and drive the continued success of Minus 5° ICE BAR. You'll be a key part of a business that thrives on creativity, operational excellence, and a commitment to a culture of growth.
What We're Offering:

Full-time role (minimum 30 hours per week) with long-term career prospects
Lead a customer-focused, sales-driven team
Extensive training and mentorship, designed to help you grow into future leadership roles within the company
One-on-one coaching from business owners to deepen your understanding of all facets of the business
Growth and development pathways to fast-track your career with Future Hospitality Group

Key Responsibilities:

Leadership & Team Development:

Lead by example, inspiring your team with your passion for hospitality and tourism, while maintaining the highest standards of customer service.
Foster a positive, collaborative team culture, ensuring all staff members feel valued and supported.
Implement and oversee staff training, performance reviews, and reward programs to develop a high-performing, motivated team.

Operational Management:

Oversee daily venue operations, ensuring smooth and efficient service while maintaining the highest safety and operational standards.
Manage stock control, including inventory management, and ensure cost-effective use of resources (including COGS).
Implement and uphold the Alcohol Management Plan and ensure compliance with all health, safety, and company procedures.
Handle key administrative tasks such as banking, booking system management, and reporting.

Guest Experience & Sales Focus:

Lead a team that consistently delivers exceptional guest experiences, turning every visitor into a repeat customer.
Use your strong sales background to implement strategies that drive revenue and increase guest satisfaction.
Communicate effectively with guests and staff from around the world, ensuring everyone feels welcomed and valued.

Maintenance & Property Management:

Work alongside the operations manager to ensure the venue's property is maintained to the highest standard.
Troubleshoot issues and manage maintenance tasks in a timely and efficient manner.

Leadership & Growth:

Take an active role in your own growth and development, as well as that of your team.
Drive business success through innovative ideas, operational efficiency, and strong leadership.
Regularly assess and improve processes and systems to ensure the venue's continued growth and success.

What You'll Need:

Proven Leadership Experience: A minimum of 2 years in a similar role, with strong leadership and team management skills.
Hospitality Management Expertise: Experience managing day-to-day operations in a hospitality or tourism setting, with a focus on delivering excellent customer experiences.
Sales-Driven Mindset: A passion for driving sales, profitability, and growth within a customer-centric business.
Strong Communication Skills: The ability to engage and communicate with diverse customers and staff, creating a welcoming atmosphere for all.
Problem-Solving & Efficiency: Strong organisational and troubleshooting skills, with the ability to handle multiple tasks and prioritise effectively.
A Growth-Oriented Attitude: A genuine desire to learn and develop, with a proactive approach to leadership and business improvement.

Perks & Benefits:

Staff Discounts: Enjoy discounts at all Future Hospitality Group venues, plus the ability to bring friends for discounted dining.
Subsidised Gym Membership: Pay only $23 per week at Industrial Fitness.
Exclusive Discounts: Corporate rates at Align Pilates and exclusive Mons Royale discounts for outdoor gear.
Learning & Development: Access to free learning resources through The Hospitality Company, offering courses from beginner to leadership levels.
Wellness Support: Financial wellness support, free flu jabs, and access to discounted ski passes with NZSKI.
Team Events & Social Perks: Team-building activities such as fitness classes, BBQs, and social sports, plus more to keep our culture fun and connected.

#J-18808-Ljbffr

  • Venue Manager | Queenstown Ice Bar

    4 weeks ago

    Queenstown, New Zealand Future Bars Limited Full time

    Future Bars Limited – Queenstown, South Island At Future Hospitality Group , we believe in pushing the boundaries of what hospitality can be. Our vision is simple yet bold: to challenge ourselves every day to exceed guest expectations and continually raise the bar for what's possible in the industry. Consistency : Delivering excellence day in and day out....

  • Venue Manager | Queenstown Ice Bar

    1 month ago

    Queenstown, New Zealand Future Bars Limited Full time

    Future Bars Limited – Queenstown, South Island At Future Hospitality Group , we believe in pushing the boundaries of what hospitality can be. Our vision is simple yet bold: to challenge ourselves every day to exceed guest expectations and continually raise the bar for what's possible in the industry. Consistency : Delivering excellence day in and day out....

  • Venue Manager | Queenstown Ice Bar

    4 weeks ago

    Queenstown, New Zealand Future Bars Limited Full time

    Future Bars Limited – Queenstown, South IslandAt Future Hospitality Group, we believe in pushing the boundaries of what hospitality can be. Our vision is simple yet bold: to challenge ourselves every day to exceed guest expectations and continually raise the bar for what's possible in the industry.Consistency: Delivering excellence day in and day...

  • Venue Manager | Queenstown Ice Bar

    4 weeks ago

    Queenstown, New Zealand Future Hospitality Group Full time

    About the BusinessAt Future Hospitality Group, we believe in pushing the boundaries of what hospitality can be. Our vision is simple yet bold: to challenge ourselves every day to exceed guest expectations and continually raise the bar for what's possible in the industry.Our values define everything we do: Consistency: Delivering excellence day in and day...

  • Duty Manager Queenstown Ice Bar

    6 months ago

    Queenstown, New Zealand Future Hospitality Group Full time

    **About the Venue** Join the prestigious team at Queenstown Ice Bar, a premium ice experience located in the stunning Upper Village in Queenstown. As part of the esteemed Future Hospitality Group, Queenstown Ice Bar is dedicated to delivering an unforgettable experience for guests, showcasing the best of Queenstown's hospitality and innovation. **About the...

  • Ice Bar Host Queenstown Ice Bar

    5 months ago

    Queenstown, New Zealand Future Hospitality Group Full time

    **About us**: Join the vibrant team at Queenstown Ice Bar, a premium ice experience nestled in the heart of Queenstown's Upper Village. As part of the esteemed Future Hospitality Group, Queenstown Ice Bar is dedicated to delivering an unforgettable experience for guests, showcasing the best of Queenstown's hospitality and innovation. **About the role**: At...

  • Ice Bar Host

    6 months ago

    Queenstown, New Zealand Future Hospitality Group Full time

    **Are you ready to embark on an extraordinary adventure in the heart of the mesmerizing Queenstown?** We are seeking an enthusiastic, vibrant, and customer-focused Ice Bar Host to join our exceptional team at an unparalleled destination in the world. If you thrive in a dynamic environment and have a passion for creating unforgettable experiences, then this...

  • 2ic Queenstown Ice Bar

    5 months ago

    Queenstown, New Zealand Future Hospitality Group Full time

    **About the venue**: Situated in the picturesque Upper Village of Queenstown, Queenstown Ice Bar is a premium cocktail lounge renowned for its luxurious ambiance and expertly crafted cocktails. Our venue offers guests an unparalleled experience, combining the thrill of the icy setting with the warmth of our welcoming atmosphere. **About the role**: We are...

  • Venue Manager

    4 weeks ago

    Queenstown, New Zealand Next Door Hospitality Ltd Full time

    Venue Manager Next Door Hospitality is the owner of Fino Wine Restaurant & Bar About The Venue: Located in Queenstown Marina, right on the water in Frankton, Fino Restaurant & Bar sits ion the middle of the Marina.  We created Fino Wine Bar out of our genuine passion for great wine and a desire to offer something unique to Queenstown. Our aim is to create a...

  • Venue Manager

    4 weeks ago

    Queenstown, New Zealand Next Door Hospitality Ltd Full time

    Venue Manager Next Door Hospitality is the owner of Fino Wine Restaurant & Bar About The Venue: Located in Queenstown Marina, right on the water in Frankton, Fino Restaurant & Bar sits ion the middle of the Marina.  We created Fino Wine Bar out of our genuine passion for great wine and a desire to offer something unique to Queenstown. Our aim is to create a...

  • Venue Manager

    4 weeks ago

    Queenstown, New Zealand Next Door Hospitality Ltd Full time

    Venue Manager Next Door Hospitality is the owner of Fino Wine Restaurant & BarAbout The Venue: Located in Queenstown Marina, right on the water in Frankton, Fino Restaurant & Bar sits ion the middle of the Marina. We created Fino Wine Bar out of our genuine passion for great wine and a desire to offer something unique to Queenstown.Our aim is to create a...

  • Duty Manager

    5 months ago

    Queenstown, New Zealand Future Hospitality Group Full time

    We are seeking an enthusiastic, vibrant, and customer-focused Duty Manager to help lead our exceptional team at an unparalleled destination in the world. If you thrive in a dynamic environment and have a passion for creating unforgettable experiences, then this is the opportunity you've been waiting for! **About Us** Located amidst the breathtaking beauty...

  • Venue Manager

    4 weeks ago

    Queenstown, New Zealand Kingpin Full time

    About us Kingpin is a premier entertainment destination where guests feel like royalty and our team feel like family. Kingpin is a part of The Entertainment & Education Group (TEEG) which is one of the world's largest entertainment brands and includes our other brands Zone Bowling & Timezone. Kingpin Queenstown is where cutting-edge entertainment meets...

  • Venue Manager

    2 months ago

    Queenstown, New Zealand Kingpin Full time

    About us Kingpin is a premier entertainment destination where guests feel like royalty and our team feel like family.Kingpin is a part of The Entertainment & Education Group (TEEG) which is one of the world's largest entertainment brands and includes our other brands Zone Bowling & Timezone.Kingpin Queenstown is where cutting-edge entertainment meets luxury,...

  • Duty Manager

    6 months ago

    Queenstown, New Zealand Australian Venue Co. Full time

    Calling All Duty Managers! The New Zealand Venue Co. family are looking for talented and experienced Duty Managers to join our team and work in our new Queenstown venue. Our company’s rapid growth will provide you with multiple avenues to develop your career to its full potential! What we’re looking for - Passionate commitment to a successful career in...

  • Bar Attendant

    4 weeks ago

    Queenstown, New Zealand Whatjobs Full time

    Eichardt's Private Hotel – Queenstown, South Island Located in the heart of Queenstown, directly on the Lake front, The Imperium Collection is New Zealand's ultimate portfolio of luxury accommodation, dining and iconic bars, including Eichardt's Private Hotel, The Spire Hotel, The Grille, No.5 Church Lane and Eichardt's Bar.The Opportunity We are seeking...

  • Bar Attendant

    4 weeks ago

    Queenstown, New Zealand Whatjobs Full time

    Eichardt's Private Hotel – Queenstown, South Island Located in the heart of Queenstown, directly on the Lake front, The Imperium Collection is New Zealand's ultimate portfolio of luxury accommodation, dining and iconic bars, including Eichardt's Private Hotel, The Spire Hotel, The Grille, No.5 Church Lane and Eichardt's Bar.The Opportunity We are seeking...

  • Restaurants Director

    3 weeks ago

    Queenstown, New Zealand Flame Bar And Grill Full time

    Restaurants Director - Queenstown, New Zealand - Flame Bar And GrillFlame Bar And Grill Queenstown4 days agoDescriptionWe operate two successful restaurants in Queenstown. Flame Bar & Grill is renowned for its high energy and exceptional ribs & steak, delivering unforgettable experiences for 16 years. It has a loyal following and a vibrant atmosphere....

  • Venue Manager

    2 weeks ago

    Queenstown, New Zealand Republic Hospitality Full time

    Republic Hospitality – Queenstown, South Island Venue Manager Opportunities at Republic Hospitality Group!Are you an experienced Venue Manager looking for your next challenge, or a Duty Manager or 2IC with the right experience and drive to step up and make a real impact? Republic Hospitality Group is on the hunt for ambitious, high-energy leaders who are...

  • Restaurants Director

    2 weeks ago

    Queenstown, New Zealand Flame Bar And Grill Full time

    Restaurants Director - Queenstown, New Zealand - Flame Bar And Grill Flame Bar And Grill Queenstown4 days ago Description We operate two successful restaurants in Queenstown. Flame Bar & Grill is renowned for its high energy and exceptional ribs & steak, delivering unforgettable experiences for 16 years. It has a loyal following and a vibrant...