Internal Sales Associate

2 months ago

Dunedin, New Zealand Robert Bosch Group Full time

At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised, we have an exciting opportunity available.As an Industrial Automation company, we have worked all over the world on various projects such as automotive, marine, aerial, mining, and many more. The opportunities for experience at Bosch Rexroth are endless and constantly presenting themselves. With over 250 years of experience, the vibrant culture makes our office a wonderful work environment.Job DescriptionBased at our Cardiff facility located in Newcastle NSW, our Internal Sales Associate will act as the key point of contact for clients who make contact via phone or email and are non-account clients, providing both pre and after-sales advice. You will liaise regularly with other members of the sales team and colleagues from various departments, such as engineering, purchasing, production, quality, and senior company managers.In addition, the successful candidate will help ensure that company operating and cost efficiencies are obtained, quality and safety standards are achieved, and customer delivery deadlines are met.In this role, you will:Assist with all phone and e-mail enquiries from both Non-Account and Account Customers who might benefit from company products or services.Investigate all phone and e-mail enquiries for future potential and pass this information on to their respective manager for action.Assist Customers with a product or service that best satisfies their needs in terms of quality, price, and delivery.Develop long-term relationships with Customers through managing and interpreting their requirements.Provide quotations and information as requested by phone or e-mailed requests.Calculate Customer quotations and administer Customer accounts.Provide some technical assistance if possible and product information as requested by customer and sales engineer, to support after-sales services activities.Prepare reports as requested.Provide support material for other members of the sales team.Support marketing activities by attending trade shows, conferences, and other marketing events.Liaise with other members of the sales team and other technical experts.Follow up customer enquiries and orders where required.QualificationsMinimum of 3 - 5 years' experience in a similar role.Mechanical Trade Certificate – or equivalent.Engineering/Production or Service knowledge is highly regarded.Prior experience in multinationals, manufacturing, and sales organisations.The successful candidate needs excellent communication skills at all levels of the organisation, strong interpersonal and relationship-building skills, and the ability to think on their feet and operate autonomously.Additional InformationThe benefits of working at Bosch Rexroth:We pride ourselves in providing Partnership with our Customers. We offer service and support for Mobile and Industrial Applications worldwide, for end users and manufacturers. Economical, precise, safe, and energy-efficient: drive and control technology from Bosch Rexroth moves machines and systems of any size.Bosch Rexroth offers customers tailored system solutions including hydraulics, electric drives and controls, gear technology, Factory Automation, and linear motion all from one source.We offer our employees:Diverse and exciting career opportunities.Attractive remuneration and benefits.Staff discounts on Bosch and affiliated-brand products.Permanent full-time position.Looking for a great role and a challenge? Apply nowPlease note: You need to be an Australian citizen or Permanent Resident to apply for this role.Agency applications will not be accepted for this position.
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