Customer Service Representative

3 weeks ago


Queenstown, New Zealand Queenstown Airport Full time

Queenstown Airport – Queenstown, South Island We are looking for a versatile team player who can support Queenstown Airport's smooth, safe and secure operation from the car parks through the terminal, and up to the aircraft, in this hands-on operations and customer-centric role. As a Customer Service Representative at QAC every day is different, from providing excellent customer service on our info desk, to aiding passenger flow, and ensuring continued availability of passenger facilities, including baggage trolleys and check-in kiosks. This is a full-time permanent position, working an average of 40 hours per week, 4 days on 2 days off. This role is multi-faceted, and as such encompasses duties both customer-facing and in an operational capacity. To hit the ground running you'll need… A can-do positive attitude with a great personality Customer, team and safety focus Enjoy working on your feet in a busy hands-on work environment (This role will keep your step count high) Collaborative and flexible approach Demonstrate a calm demeanor during periods of high volume Why work for us? Competitive salary package + Overtime Health insurance through Southern Cross OCP - counselling program Day off for your birthday Long service recognition (5, 10 & 15 years) Team events every 6 weeks, company-wide events 3 times a year Opportunities to volunteer for community activities and events QAC is a Gold Pride Pledge Supporter Live and work in the adventure capital of New Zealand You will need NZ residency/citizenship or a valid NZ work visa To be able to pass Ministry of Justice, security checks and a pre-employment drug and alcohol test Queenstown Airport is an equal opportunity employer and committed to creating a diverse and inclusive workforce. We encourage all suitable applicants to apply, we look forward to hearing from you #J-18808-Ljbffr



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