Coordinating Telephonist

Coordinating Telephonist, Telephony officePalmerston North HospitalWe are seeking a highly motivated, efficient, and enthusiastic person to join the team working as a Telephonist at the Palmerston North Hospital.The Telephony office hours are 24 hours per day, 7 days per week, so you must be available to work rostered duties including weekends.We are looking for people who, once trained, can work as part of a team but also be able to work on their own outside of normal working hours.The successful applicants will need to have a strong customer service background with excellent communication skills and a professional and pleasant telephone manner.For this role, it is essential to also have the following:The ability to lead a teamBe able to think on one's feetBe innovative and able to implement change management as requiredOther skills include:Excellent keyboard skillsPrevious telephony experience or the ability to learn quicklyWell-developed interpersonal skillsThe ability to work under pressureSelf-motivatedExcellent organisational skillsAbility to self-manage to ensure deadlines are achievedAbility to maintain a high standard of accuracyAble to prioritise and meet deadlinesHave a customer-focused approach to all aspects of workIf you have the attributes necessary for this role, then we would love to hear from you.Our OrganisationTe Pae Hauora o Ruahine o Tararua MidCentral (MidCentral) is part of Health New Zealand, Te Whatu Ora, and provides healthcare services to over 180,000 people across the Manawatu, Horowhenua, and Tararua regions. With a large hospital campus in Palmerston North, it also provides key health care and support services to neighbouring communities.Come and join usEmploying over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees. We actively seek Maori kaimahi into our workforce and provide an environment that delivers our commitment to equity, diversity, and inclusion.MidCentral region offers an excellent lifestyle for families with scenic spots for hiking and mountain-biking, great schools, and tertiary institutions. With the mountains, city, and sea at your doorstep, you'll get to taste the best of both worlds – the perfect blend of rural and city living.• An encouraging learning environment where you will continue to grow and be challenged• A professional and supportive culture and team setting• Fulfilling and challenging work with great lifestyle options• Tailored wellness programmesHow to applyTo view the position description and/or apply for the role (by submitting your cover letter and CV), please click "APPLY NOW." For tracking and reporting purposes, all applications must be submitted through our online career portal.We are looking to fill this position as soon as possible, so may withdraw the advert if the perfect candidate is found before the expiry date.We strive to be a place where people love to work and learn. We aim to develop a diverse team that reflects the communities that we serve and we welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations, and accessibility needs.MidCentral actively seeks Maori into our workforce to reflect the community we serve.Some positions are defined as a Core Children's worker under the Children's Act and require full safety checks completed before employment commences.Employer: Te Whatu Ora - Health New Zealand Te Pae Hauora o Ruahine o Tararua MidCentralNote: You may be redirected to the employer's careers website.
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