Operations Manager, Aws Premium Support
4 days ago
DescriptionAmazon Web Services (AWS) is seeking a highly motivated Technical Operations Manager who is passionate about people, operations and technology; someone who wants to work with and learn one of the fastest growing cloud platforms in the world and deliver extraordinary customer experience.AWS Premium Support provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services.
As a member of the AWS Leadership team, you will be at the forefront of this transformational technology, assisting companies that are taking advantage of a growing set of services & features to run their mission-critical applications.
You will work with leading companies in this space and directly with Leads, Engineering and Associate teams within Amazon developing these new capabilities.ResponsibilitiesAs an Operations Manager, you will be responsible for the day-to-day management, leadership, development, coaching, and engagement of highly skilled and deeply technical support engineers who are focused on delivering an extraordinary customer experience in every interaction.
You will be a critical leader to the technical team based in Auckland working with customers from all over the world.
Every day will bring new and exciting challenges whilst you:Drive and further develop the engineers in AWS.Hire, develop, and inspire a team of Leads, Cloud Engineers, and Cloud Associates.Work closely with peers to workforce plan, drive initiatives and outcomes at the site, regional, and global level.Leverage day-to-day experiences to provide the voice of the customer to internal AWS teams.The ideal candidate will look like this:Enjoy being a really great people manager, while building, motivating, and mentoring world-class engineering teams.
You should have a proven track record in recruiting and retaining top talent and excel in day-to-day people and performance management tasks.Have a strong understanding of Cloud Technology - The ideal candidate will have past experience working with software development, support, and/or infrastructure teams.
You will also have a good understanding of Linux and/or Windows platforms and enjoy keeping your technical skills reasonably current, to the point that you can still contribute to troubleshooting discussions at a Senior Stakeholder level.Have strong project & product management experience - You will feel comfortable defining the priorities for an engineering team.
This will involve working on new and existing projects and being able to coach and mentor others through the lifecycle of each small, medium or large-scale project.Know how to run a tight, lean, efficient operation - You will be detail-oriented, and will want to measure everything and be very data-driven.
You will excel at using metrics, monitoring, and alarming to measure and improve the operational processes/performance of your teams.Be great fun to work with - Our company credo is "We Pioneer".
The right candidate will love what they do, innovate, inspire and most importantly instinctively know how to make work fun.About The TeamAWS values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Basic QualificationsStrong business, operations and technical vision - Have been successful working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions to even the most complex of technical issues.Experience managing IT environments on behalf of customers.Be an innovative thinker balanced with a strong customer and quality focus.
This leader will have a track record of achieving that balance, and have the battle scars to prove it.Flexible work schedules (weekends and/or evenings when required).Preferred QualificationsCome with years of experience managing teams in relevant technical operations environments.Strong verbal & written communication skills and demonstrated technical leadership experience.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Company - Amazon Web Services New Zealand LimitedJob ID: A2824459
#J-18808-Ljbffr
-
Operations Manager, Aws Premium Support
4 days ago
Wellington, New Zealand This Is An It Support Group Full timeDescription Amazon Web Services (AWS) is seeking a highly motivated Technical Operations Manager who is passionate about people, operations and technology; someone who wants to work with and learn one of the fastest growing cloud platforms in the world and deliver extraordinary customer experience.AWS Premium Support provides global technical support to a...
-
AWS Technical Support Professional
3 days ago
Wellington, Wellington, New Zealand Amazon Web Services (Aws) Full timeWe're looking for talented engineers to join our team as Cloud Support Engineers. As a member of our team, you'll have the opportunity to work with cutting-edge technologies, collaborate with cross-functional teams, and make a real impact on our customers' experiences.In this role, you'll provide exceptional customer service, troubleshoot complex technical...
-
AWS Infrastructure Expert
2 days ago
Wellington, Wellington, New Zealand Amazon Web Services (Aws) Full timeYour ResponsibilitiesLearn and use groundbreaking technologies to provide unique solutions to customer needs.Apply advanced troubleshooting techniques to resolve complex customer issues.Interact with leading engineers around the world to leverage collective knowledge.Partner with AWS teams to help reproduce and resolve customer issues.Drive customer...
-
Cloud Support Engineer
4 days ago
Wellington, New Zealand Amazon Web Services (Aws) Full timeDescriptionAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business.As a member of the AWS...
-
Cloud Support Engineer
4 days ago
Wellington, New Zealand Amazon Web Services (Aws) Full timeDescriptionAmazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...
-
Cloud Support Engineer
4 days ago
Wellington, New Zealand Amazon Web Services (Aws) Full timeDescriptionIn AWS Support (https://aws.amazon.com/premiumsupport/), every day will bring new and exciting challenges on the job.As you interact with leading engineers and customers around the world to build, troubleshoot, secure, and optimise their workloads.You will learn a diverse set of cloud technologies as you hone your advanced troubleshooting...
-
Cloud Support Specialist
3 days ago
Wellington, Wellington, New Zealand Amazon Web Services (Aws) Full timeCompany OverviewAmazon Web Services (AWS) is a market leader and technology forerunner in the cloud business. With a growing list of companies and developers taking advantage of its services and features, AWS is at the forefront of transformational technology.
-
Cloud Operations Expert
2 days ago
Wellington, Wellington, New Zealand Amazon Web Services (Aws) Full timeAbout UsAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power businesses around the world.Why Work at AWS?Opportunity to work with cutting-edge technologies and innovative projects.Collaborative and...
-
Aws Technical Consultant
4 days ago
Wellington City, New Zealand Amazon Web Services NZL Ltd Full timeExperience in 1 or more technology domains across: Cloud, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development - Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced...
-
DevOps Engineer
3 days ago
Wellington City, New Zealand Talent Army Full timeNeeds to be based in Wellington - Flexible working - Be involved with the past, current and future projects The DevOps Engineer’s purpose is to ensure that the software deployment pipelines, as well as the infrastructure it runs on, are operational and meet security standards. This role is for someone who embraces challenges to make sure that the...
-
Cloud Support Engineer
16 hours ago
Wellington City, New Zealand Amazon Web Services NZL Ltd Full timeThis role supports our services that focus on enabling Container Deployments on AWS with services such as AWS Elastic Container Service, Elastic Kubernetes Service, AWS Batch and implementing serverless architectures over AWS Fargate, AppMesh, and Cloud Map. Additionally, the role also supports certain Monitoring and Observability tools such as X-Ray,...
-
Database Cloud Engineer
2 days ago
Wellington, Wellington, New Zealand Amazon Web Services (Aws) Full timeWelcome to Amazon Web Services (AWS), where we're empowering businesses and organizations to innovate and thrive in the cloud. As a Cloud Support Engineer, you'll play a critical role in helping our customers achieve their goals by providing exceptional support and expertise.We're seeking talented engineers to join our team who are passionate about cloud...
-
Cloud Infrastructure Specialist
3 days ago
Wellington, Wellington, New Zealand Amazon Web Services (Aws) Full timeAt Amazon Web Services (AWS), we're revolutionizing the way companies interact with cloud computing. As a Cloud Support Engineer, you'll be at the forefront of this transformation, working closely with our customers to ensure their success in the cloud.We're seeking talented individuals who share our passion for cloud computing and are eager to learn and...
-
Solution Architect
1 week ago
Wellington City, New Zealand H2R Consulting Full time**Location**: Wellington Type: Contract Reference: 678027 Are you an experienced Solutions Architect with a strong AWS background? Due to increased business growth and project requirements, we are seeking an experienced Solutions Architect to join a growing architecture practice. - Dedicated Solutions Architect role with a core focus on AWS design and...
-
Cloud Support Engineer
4 days ago
Wellington, New Zealand Amazon Full timeJob ID: 2868346 | Amazon Web Services New Zealand LimitedAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon Web Services (AWS) is the market leader and technology forerunner in...
-
Technical Cloud Solutions Engineer
3 days ago
Wellington, Wellington, New Zealand Amazon Web Services (Aws) Full timeAbout the RoleYou will act as a 'Cloud Ambassador' across all cloud products, arming customers with the required tools and tactics to get the most out of their product and support investment. As a Cloud Support Engineer - Media and Content Delivery, you will focus on our Media and Content Delivery services such as Cloudfront, Simple Email Service,...
-
Domestic Cleaner/housekeeper-wellington
3 days ago
Wellington City, New Zealand Premium Clean Full timePremium Clean is New Zealand’s number #1 rated and trusted home cleaning company among all New Zealanders. The business has operated for over 10 years and we remain at the forefront of best practice methods. We are present in Auckland, Waikato, Tauranga, Wellington, Christchurch, Napier, Nelson and are ever-growing. Our main values are Honesty, Dedication,...
-
Cloud and DevOps Consultant
4 days ago
Wellington City, New Zealand Sourced Group Full timeOur team is expanding! Founded in Sydney, Australia in 2010, Sourced Group are market leaders in Enterprise Cloud Transformation. We have top tier partner status with all three major cloud platform providers inc; AWS, Google and Microsoft Azure. **_ Sourced has recently joined forces with Amdocs to accelerate innovation in the cloud and Sourced will...
-
AWS Cloud Solutions Specialist
3 days ago
Wellington, Wellington, New Zealand Xero Full timeXero's Agile Infrastructure Development team focuses on building platform products to enable Xero development teams to build and ship software in a fast, reliable, and secure manner. As a Senior Cloud Engineer, you will be responsible for designing, developing, and maintaining network solutions and critical infrastructure patterns, primarily leveraging AWS...
-
Operations Manager
2 days ago
Wellington, Wellington, New Zealand This Is An It Support Group Full timeOur TeamAt This Is An It Support Group, we value diversity, inclusion, and employee well-being. We strive to create a workplace culture that is supportive, collaborative, and inclusive.As an Operations Manager, you will have the opportunity to make a meaningful contribution to our organization. You will be responsible for providing high-level executive...