Supervisor - Starbucks Pukekohe

2 days ago


Auckland, New Zealand Starbucks Full time

Add expected salary to your profile for insights"With every cup, with every conversation, with every community - we nurture the limitless possibilities of human connection"From simple beginnings 52 years ago with one store in Seattle, Starbucks is now a global brand across more than 50 countries and has been in New Zealand for 25 years with 35 stores around the country.
At Starbucks, it is all about connection and family
Starbucks New Zealand is owned and operated by a New Zealand business.
Tahua Partners provides unique employment opportunities across multiple brands (Burger King, Popeye's, Number one shoes, and Hannah's), so you are part of a much larger family.
People are at the heart of who we are; the people represent one of our pillars here at Starbucks.
We believe that working together with each other, our customers, and our community makes a positive impact – that is what defines family at Starbucks.
Starbucks creates that warm and welcoming environment that makes you want to keep coming back.
It is a place where you meet lifelong friends and get to be a part of something bigger than coffee.
What are we looking for?
Aside from creating that amazing customer experience, we want to work with you to create an amazing work environment for the team (from Barista to Store Manager), consistently make drinks that are of the highest quality, serve food fast and hot, and get down and dirty to make the store spotless for our customers.
We also want an enterprising person who has a positive mindset and is quick, calm, and collected.Starbucks is the place-to-be
Are you ready to be part of our community?As a supervisor, you need:To show a passion for coffee and the Starbucks brandTo commit to working shiftsStrong time management and organisational skills to lead day-to-day operations on your shiftThe ability to communicate effectivelyThe ability to drive practices that embody Starbucks mission and valuesTo assist with new partner training, effective communication between you and the Store Manager for continuous development.To develop a positive relationship with the team to create a warm work environmentOur expectationsAs a supervisor, you need:To demonstrate a drive to deliver excellent customer serviceTo show a passion for coffee and the Starbucks brandTo commit to working shiftsStrong time management and organisational skills to lead day-to-day operations on your shiftThe ability to communicate effectivelyThe ability to drive practices that embody Starbucks mission and valuesTo assist with new partner training, effective communication between you and the Store Manager for continuous development.To develop a positive relationship with the team to create a warm work environmentKey responsibilities:Make perfect coffee or Frappuccino for our valued customersEnsure every customer has an amazing experience in our storeKeep the store clean and presentableKeep stock updatedMaintain food safety and hygiene standardsWork in a high-speed environmentContribute to a high-performing team to ensure efficient running of the storeExperience & Qualifications1 year experience in customer service is preferredPassion for customer service and creating special customer momentsStarbucks NZ offers:Team Tahua Family provides access to discounts and growth opportunities across Burger King, Hannahs, and Number One ShoesThe opportunity to work for a highly regarded global brand.Working for a socially responsible brand and a company that truly values you.Full training and career progression.A great working environment and culture, growing from our Starbucks NZ values of Trust, Excellence, Authenticity, and Manaakitanga.Location: Starbucks PukekoheShifts:Mon: 0530 - 1330Tue: 0730 - 1530Wed: 0530 - 1330Thu: 0730 - 1400Fri: OFFSat: OFFSun: 1330 - 1930
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