Customer Experience Representative

4 weeks ago


Queenstown, New Zealand Ngai Tahu Tourism Full time

Location: Queenstown / Glenorchy
Permanent - Full Time
Kia hiwa ra
Due to internal promotions, we are looking for exceptional customer focused people, who thrive in an inclusive, engaging, and welcoming environment. If you love working in a fast-paced environment, then read on
Shotover Jet & Dart River Adventures are iconic Queenstown and Glenorchy based attractions, that takes visitors on breath-taking jet boat rides. The Shotover Jet offers excitement and incredible scenery, the 25-minute Jet boat ride combines 360° spins and speed with a beautiful river environment. Where Dart River takes you on an unforgettable 2-hour journey along the braided, glacier-fed Dart River from Glenorchy.
This role will be responsible for providing an exceptional customer service experience to our manuhiri and will include duties such as making reservations, retail sales and photography.
You will have high attention to detail, patience and be able use your initiative to provide a truly epic experience to our manuhiri from all over New Zealand and the rest of the world. You will be someone who is truly passionate about helping and engaging with others to provide that experience.
This customer service role is primarily based at Shotover Jet in Queenstown, with some shifts at Dart River Adventures in Glenorchy (free transport is provided from Queenstown).
We're after people who:

Can impress our manuhiri with exceptional customer service skills (ideally with previous experience in customer service)
Have safety at the heart of everything they do
Are physically fit and mentally alert
Work well in a team and keep cool under pressure
Can work shifts on weekdays, weekends, and public holidays
Full drivers' licence and P-Endorsement (or ability to attain one) preferred
Are eager to learn about Ngai Tahu culture and stories
Enjoy the outdoors
Are eager to learn and correctly pronounce reo Maori names and terms

Successful applicants will have a strong affinity for the needs and aspirations of our Ngai Tahu whanui. Alongside this, you will have an understanding of, or an eagerness to learn and engage with our Ngai Tahu values. Ka tika
Our purpose is to make the connection - with our customers, through our people, to our place and Ngai Tahu values.
We take great pride in warmly welcoming manuhiri to our experiences and manaakitanga (hospitality) is one of our core values that drives the way we do business. As anything could happen in a day - we need people who are quick on their feet and who aren't afraid of a varied to-do list.
If "Kia ora and welcome" rolls off your tongue, get in touch
Mo matou - About us
Shotover Jet/Dart River Adventures are a fun, unique and safe place to work and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing. Health and safety is super important and this is part of how we keep you, our team and our customers safe.
We pride ourselves on being a values-led organisation, investing in the professional and cultural development of our kaimahi (employees). You will have a unique opportunity to strengthen your understanding of te reo Maori and tikanga. We offer a supportive, dynamic and excellence driven workplace where we embrace diversity and inclusion. Find out more about us here: (ngaitahutourism.co.nz)
Eligibility to work in New Zealand
Te Runanga Group are unable to consider applications from candidates that do not currently have the right to live and work in New Zealand. To be legally entitled to work in New Zealand, you should be a New Zealand citizen or permanent resident or hold a valid work visa. Please check the New Zealand Immigration website for the most up to date information.
Apply now - nau mai, haere mai, tauti mai

Job Details

Reference #

31756

Business areas

Dart River, Shotover Jet

Posted on

Sunday 10 Nov 2024

Closes on

24 Nov 2024 12:00

Expertise

Call Centre & Customer Services, Hospitality & Tourism

Work type(s)

Full-time, Permanent

#J-18808-Ljbffr



  • Queenstown, New Zealand VTNZ (Vehicle Testing New Zealand Ltd) Full time

    Opportunities for you to advance your skills - Medical insurance and free WoFs provided - Secure employment with iconic Kiwi Company **VTNZ Queenstown** is looking for a Customer Service Representative to join their team **full time.** **Benefits** VTNZ values the training of its staff, and there will be opportunities for you to advance your skills. We...


  • Queenstown, New Zealand Ngai Tahu Tourism Full time

    Location: Queenstown / GlenorchyCasual / On-CallKia hiwa ra!Due to internal promotions, we are looking for exceptional customer focused people, who thrive in an inclusive, engaging, and welcoming environment. If you love working in a fast-paced environment, then read on!Shotover Jet & Dart River Adventures are iconic Queenstown and Glenorchy based...


  • Queenstown, New Zealand Precision Equipment Nz Full time

    Customer Service Representative - BNT QueenstownExciting opportunity on offer at BNT Queenstown for our next Customer Service Representative to join our fun and welcoming team!05th November, 2024If you're a great customer service representative with a reputation to match, we have a job for you!We're searching for a never-say-never customer service...


  • Queenstown, New Zealand Bapcor Full time

    Customer Service Representative - BNT QueenstownIf you're a great customer service representative with a reputation to match, we have a job for you!We're searching for a never-say-never customer service representative to join our BNT Queenstown branch and give our customers the service they deserve and expect.You'll be a natural communicator and a...


  • Queenstown, New Zealand Queenstown Airport Full time

    Queenstown Airport – Queenstown, South Island We are looking for a versatile team player who can support Queenstown Airport's smooth, safe and secure operation from the car parks through the terminal, and up to the aircraft, in this hands-on operations and customer-centric role. As a Customer Service Representative at QAC every day is different, from...


  • Queenstown, New Zealand NZ Post Full time

    Customer Service Representative Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Working between our Frankton depot, our Customer Service...


  • Queenstown, New Zealand The Warehouse Full time

    Company Description We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group, you are not just part of the Noel Leeming brand but part of the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 12,000 people...


  • Queenstown, New Zealand Mitre10 Full time

    **Wanaka Mitre 10 Mega - Customer Service Representative - Part Time**: Mitre 10 MEGA Wanaka is a dynamic and fast-growing company with a vision to provide a high level of customer service and expertise to our customers in Wanaka and the surrounding areas. This is a fantastic opportunity to join the team and get great staff discounts. We would be really...


  • Queenstown, New Zealand Mitre10 Full time

    **Wanaka Mitre 10 Mega - Customer Service Representative - Garden**: Mitre 10 MEGA Wanaka is a dynamic and fast-growing company with a vision to provide a high level of customer service and expertise to our customers in Wanaka and the surrounding areas. This is a fantastic opportunity to join the team and get great staff discounts. We would be really keen...

  • Sales Representative

    3 weeks ago


    Queenstown, New Zealand Canyon Brewery Group Full time

    Canyon Brewery Group – Queenstown, South IslandWe are Canyon Brewing. We're a crew of passionate individuals united by a love for craft beer, adventure, and a touch of rebellious spirit. We're committed to creating a fun, supportive, and inclusive workplace where our team can thrive and grow.If you asked our team, they'd tell you that they love working...


  • Queenstown, New Zealand Mitre10 Full time

    Wanaka Mitre 10 MegaCustomer Service RepresentativeMitre 10 MEGA Wanaka is a dynamic and fast-growing company with a vision to provide the highest levels of service and expertise to our customers in Wanaka and the surrounding areas. Mitre 10 continues to dominate the NZ DIY retail market through both its market share and number of stores throughout the...


  • Queenstown, New Zealand Mico Full time

    Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading and whatever else is necessary within the branch.Ensure that our customers, who are made up of...


  • Queenstown, New Zealand Mitre10 Full time

    Wanaka Mitre 10 MegaCustomer Service Representative - GardenMitre 10 MEGA Wanaka is a dynamic and fast-growing company with a vision to provide the highest levels of service and expertise to our customers in Wanaka and the surrounding areas. Mitre 10 continues to dominate the NZ DIY retail market through both its market share and number of stores throughout...

  • Sales Representative

    1 month ago


    Queenstown, New Zealand The Building Company Full time

    Sales Representative (Internal) - BUCO Queenstown The Building Company – Queenstown, South Island Sales Representative (Internal) - BUCO QueenstownThe Building Company******** QueenstownJob Ref #: ********Industry: RetailJob Type: PermanentPositions Available: 1The main purpose of the job is to ensure fast, efficient processing and fulfilling of customer...


  • Queenstown, New Zealand The Warehouse Full time

    We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group, you are not just part of the Noel Leeming brand but part of the largest general merchandise retailer in NZ with over $3 billion in sales, employing over 12,000 people across The Warehouse,...


  • Queenstown, New Zealand Carters Full time

    At CARTERS, we've been helping build New Zealand - and Kiwi trade careers - for over 150 years. We make it a priority to ensure you're looked after in a professional, inclusive, and supportive working environment where you can be proud of the work you've achieved. **About the role** As a Yardperson you will pride yourself on exceptional service and delivery...


  • Queenstown, New Zealand Carters Full time

    At CARTERS, we've been helping build New Zealand - and Kiwi trade careers - for over 150 years. We make it a priority to ensure you're looked after in a professional, inclusive, and supportive working environment where you can be proud of the work you've achieved. **About the role** As a Yardperson you will pride yourself on exceptional service and delivery...


  • Queenstown, New Zealand Noel Leeming Full time

    Company DescriptionWe are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group, you are not just part of the Noel Leeming brand but part of the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 12,000 people across...


  • Queenstown, New Zealand Kulture Group Full time

    We spend over a third of our life working, and we tend to pick a job that just pays the bills. How about we **CHANGE** that boring script and start to pick jobs based on **EXPERIENCES! STORIES! GROWTH! PROMOTIONAL OPPORTUNITIES! LIFE LONG FRIENDS!** That's what out company owner Pete did. Instead of doing the same old hospo, labouring and customer service...


  • Queenstown, New Zealand Coca-Cola Europacific Partners Full time

    We’re shopping for a Territory Merchandising Representative to join our Field Sales team - this role operates in supermarkets within the **Queenstown** area (**in addition to Alexander/Cromwell**) to make our brands available to everyone, everywhere, every day. **This is a permanent full-time role.** Work with some of our biggest customers and New...