Satellite Technical Specialist

4 weeks ago

Auckland, New Zealand Kordia Limited Full time

Help Desk & IT Support (Information & Communication Technology) Join Kordia as a Satellite Technical Specialist - Drive Excellence in Telecommunications
Are you a technical expert in satellite broadcast and telecommunications systems?
Do you take pride in delivering exceptional service and being a leader in your field?
Kordia is looking for a passionate and experienced Satellite Technical Specialist to join our team.
This role offers you the chance to lead installations, repairs, and maintenance while sharing your expertise with others.
Ko ta matou mahi - About the role As a Satellite Technical Specialist , you'll play a critical role in protecting our clients' services by maintaining and repairing Kordia and client-owned equipment.
You'll lead the assembly, construction, installation, and commissioning of satellite and telecommunications systems.
Beyond technical responsibilities, you'll coach less experienced technicians and contractors, ensuring the highest standards of service are maintained.
You'll also represent Kordia with pride, professionalism, and confidence, championing our values, promoting our products, and driving health and safety initiatives.
Ko to mahi – What you will do Maintenance & Repairs: Efficiently maintain and repair Kordia and client equipment, managing costs within set budgets.
Installation Leadership: Lead the assembly, construction, and commissioning of satellite and telecommunications equipment.
Team Leadership: Provide coaching and supervision to less experienced technicians and contractors, driving team skill development.
Reporting & Documentation: Prepare reports, proposals, and recommendations, and ensure timely submission of permits, timesheets, and accurate maintenance records.
Process Improvement: Play a key role in developing and enhancing processes, ensuring high standards consistent with Kordia's ISO 9001 accreditation.
Brand & Safety Ambassador: Uphold Kordia's reputation by promoting our products and services, and championing health and safety standards.
24/7 Support: Participate in a 24/7 on-call system to minimise customer downtime and ensure rapid response to issues.
Na tou rourou - What you will bring Satellite systems expertise: Strong knowledge of satellite systems and their operation.
REST A or Electrical Equivalent Certification: Essential to ensuring electrical safety and compliance.
Leadership abilities: A proven ability to coach, supervise, and direct colleagues and contractors.
Problem-Solving & innovation: A proactive approach to solving technical issues and improving team processes.
Attention to detail: Exceptional ability to maintain accurate records, prepare clear work plans, and ensure precise updates of technical documents.
Roster duties: Availability to participate in a 24/7 on-call roster to support critical operations.
Kordia delivers mission-critical technology and network solutions across New Zealand, Australia, and the South Pacific.
We specialise in telecommunications, cloud transformation, cyber security, broadcast media, and safety of life sectors and have been delivering innovative and reliable solutions to customers for over 60 years.
Our culture and values encourage and reward those that are collaborative, trustworthy, humble, courageous, and expert.
If these values appeal to you, we can offer you an environment in which you will thrive.
At Kordia, we believe every team member has a role to play in the overall success of the business, whether it is through our working relationships, technology, or skills.
Our culture and values encourage and reward those that are collaborative, trustworthy, humble, courageous, and expert.
We also offer: Learning and development budgets for professional development Internal career progression pathways A range of retail discounts and benefits Enhanced parental leave entitlements Life Insurance EAP services Group discounted medical insurance Matched Employer superannuation contribution up to 5% Me pehea te tono - How to apply All applicants must be a New Zealand Citizen or Resident or hold a valid work visa to legally work in New Zealand immediately.
(Please detail your visa status as part of the application process).
Be willing to undergo police vetting and any other checks relevant to the role.
We appreciate every application but due to the high volumes received, we will only be contacting candidates who meet the specified criteria and are selected for further consideration.
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