Assistant Customer Service Manager

4 weeks ago

Christchurch, New Zealand Wwnz Full time

Do you have the attitude, aptitude and aspiration to be a great Manager?... We're looking for a Assistant Customer Service Manager to join our Woolworths The Palms team.
We're proud of the diversity of our team and the roles they play in running our store - this role is great for anyone who enjoys delighting customers and leading a team.
About You | Mou
In this role we are looking for our next leader to have:

Previous supervisory experience in a retail environment
A customer and team first approach
Excellent organisation and prioritisation skills

As an Assistant Customer Service Manager, you would be expected to:

Organise the day to day running of the checkout department including rostering
Deal with customer complaints in a professional manner, ensuring we maintain their loyalty
Adhere to and enforce legislation around the sale of age-restricted goods
Train and develop team members within the Customer Service Department
Champion health and safety practices to ensure a safe working environment for our customers, staff and contractors

The hours and days for this Assistant Customer Service Manager position are:
Tuesday to Saturday 0900-1800
Our Benefits | To Tatou Painga

Training and ongoing career development
5-10% team Grocery discount card
Discounted online shopping delivery
Discounted health insurance

Working with Woolworths | Me mahi tahi tatou ki Woolworths
Our purpose is to make Kiwis' lives a little better every day.
We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.
Come as you are | Nau mai, whakatau mai
We're an equal opportunity employer and are committed to the principle of equal opportunity for all.
If you're smart and good at what you do, come as you are - Me mahi tahi tatou
Endless possibilities with Woolworths Group
We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'
Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

#J-18808-Ljbffr

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