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Service Coordinator
3 weeks ago
Service Coordinator - Community Nursing 1FTETe Mahi/About the PositionJoin our team as a Service Coordinator
We're looking for an experienced administrator with a passion for people and systems to play a key role in our dynamic and supportive environment.
This is a permanent full-time position based in our Christchurch office, offering 80 hours per fortnight on a rotating roster.
You will work between 08:00am to 5:00pm, Monday to Sunday, providing flexibility and variety to your schedule.You will play a key role in organising, coordinating and scheduling visits for our nursing and specialty clinic teams.
Supported by the Clinical Nurse Manager, Registered Nurse Coordinators and internal support services, you will help ensure a consistent, high-quality service, delivering coordinated care to clients in their homes and clinic spaces.Key Aspects:Visits are scheduled effectively and in line with service requirements.Management of queues and follow-up for all clinical services.Management of specialty clinics as directed by the Service Manager/CNM.An up-to-date and 'live' overview of service delivery is maintained at all times.Ensure effective and timely communication with the Clinical Nurse Manager, Registered Nurse Coordinators and clinical teams, proactively addressing queries and concerns.Working collaboratively with the RNC Admins, Clinical Nurse Manager and Service Manager, the successful applicant will develop a great rapport with the clinical teams and be an integral part of the admin team to ensure that our clinical teams are supported to deliver excellent nursing care.He momo/About youTo be successful in this role, you will have recent experience working with clinical and administration teams either in the healthcare sector, or in a role where you have used computer systems to allocate workloads, problem solve and think critically, whilst maintaining an exceptional level of customer service.You will also have the following skills:A strong commitment to exceptional customer service, with a friendly and professional approach.Patience, adaptability, and a "can do" attitude when navigating evolving or challenging situations.A welcoming and supportive nature, especially when supporting new team members.Outstanding ability to prioritise tasks effectively and work efficiently under pressure.A proactive and professional communication style, ensuring clarity and confidence in interactions.An in-depth knowledge of Christchurch city and its suburbs, Waimakariri and Selwyn districts.Knowledge of Microsoft 365 Office Suites, with intermediate to advanced computer skills.Ki te huanga/Benefits of working at Nurse MaudeIn addition to joining a friendly and supportive team in a diverse and fulfilling role, Nurse Maude offers:Wellbeing - The wellbeing of our staff is very important to us, and we offer discounts on a range of activities.Staff Discounts - You will have access to an assortment of great staff discounts with our suppliers; including but not limited to gym memberships, massages, and optometrist consultations.Health Insurance - Discounted healthcare through Southern Cross.Staff Development - We encourage and support personal and professional development through study and research.Te Whakahaerenga/The OrganisationNurse Maude is a well-known and highly regarded organisation providing nursing and homecare to some of the most vulnerable in our community.
Established over 120 years ago, Nurse Maude provides services to more than 400,000 people each year, delivering over a million hours of district and specialist nursing, home support services, hospice and community palliative care and allied support.Ki aro/Interested?If you are a dynamic team player who thrives on collaboration, enjoys thinking creatively and excels under pressure, we would love to hear from you.
We are now accepting applications online - to apply, visit our website close on 24th April 2025; however, interviews may be conducted before this time.Reference # 19491Posted on 24 Mar 2025Closes on 24 Apr 2025 23:55Location(s): ChristchurchExpertise: AdministratorJob level(s): ExperiencedWork type(s): Permanent full-timePosition description (click link to view): Position Description - Service Coordination Community Nursing - March 2025.pdf
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