Resident Services Manager
2 weeks ago
Join the excitement Lead village support teams, oversee Health and Safety, champion HR, and collaborate with leaders in a vibrant community
At Ryman, every day is a chance to be a hero in the story of our residents' livesUnlock your full potential in a supportive environment that values your expertiseBe your authentic self in a culture that celebrates individualityWhat's the job?In this exciting, newly created role, Resident Services Manager at Princess Alexandra Retirement Village in Napier, you will:
Lead the effective delivery of the Village service functions which includes our kitchen, housekeeping, gardening, maintenance, laundry and administration teamsHave oversight for all risk management and health and safety related processes for the villageHuman Resource tasks within the village including inductions, recruitment, training, performance reviews and payroll assistanceProviding leadership at the Village in the absence of the Village ManagerThis is a full-time role working Tuesday to Saturday 0800 - 1630. You will need to be flexible outside of these hours, as part of the role will require your ability to work on call.
Why work at Ryman?As part of the Ryman team you will:
Develop your leadership skills in our unique LEAP programmeReceive ongoing support for your professional developmentCareer progression opportunities within a fast-growing companyWork in a beautiful, resort style villageWork in a fun, friendly and supportive team environmentAccess scholarships and bursaries for further educationAccess over 60 discounts with well-known brands across a variety of sectors including health and wellbeing, banking, insurance, and retailAbout RymanAt Ryman, we believe the measure of a full life is one that gets richer with age. Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 48 villages in New Zealand and Australia and we employ approximately 7,700 team members across a range of different sectors. Additionally, we are proud to be the first healthcare company to receive the Wellbeing Tick.
At the heart of our business, everything we do must be 'Good enough for mum and dad.'
Who are you?To thrive in our fast-paced and varied environment you will:
Have proven management experience with a preference for Health and Safety experience/trainingBe skilled at juggling conflicting prioritiesEnjoy building meaningful relationships with our staff, our residents and their familiesHave a comprehensive knowledge of continuous improvement systems and processesPlace a high emphasis on customer service and work hard to deliver exceptional service to our residentsBe an outstanding communicator that is both professional and empatheticAt Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.
If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you
Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.
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