Medical Receptionist
3 days ago
We are seeking an experienced Medical Receptionist to provide exceptional customer service at our supportive and fun branch in St Johns.Auckland Radiology is part of the RHCNZ Medical Imaging Group – New Zealand's largest private radiology provider, dedicated to making world-class radiology services accessible to our local communities.
Proudly supported by our shareholding radiologists, our nationwide network of 73+ clinics employs more than 1200 staff, including more than 140 specialist radiologists across our three iconic brands, Auckland Radiology, Bay Radiology and Pacific Radiology.About the roleWe are seeking a full-time Medical Receptionist & Bookings Administrator to provide excellent customer service at our branch in St John's.
This branch is one of our "high-tech" branches, offering MRI, Ultrasound and X-ray medical imaging as well as some interventional procedures (steroid injections).
As a primary contact for our patients and referrers in the region, you will be expected to deliver a professional service with a strong focus on customer service and care.We are looking for smart-minded individuals to work in front-line services & scheduling that can sometimes be challenging.
This is a full-time, 40 hour per week position, Monday to Friday.Ideal Skills and Experience:Radiology administration and/or medical reception experience an advantageExcellent computer literacyFantastic communication skills and sound judgement, with a proven ability to build and maintain effective working relationshipsAbout You:You will have an excellent, professional phone manner and communication skills with the ability to build empathy and rapport with patients and referrers quickly (referrers being medical specialists, GP's, Physiotherapists etc).You will be a team playerYou will have a strong customer focus with both patients and referrers – knowing when to listen, asking the right questions and sourcing further insight when neededYou will be detail orientedYou will be open to learning new systems, be coachable, and confident in asking questions when the need arisesIf you believe you have these attributes and would like to be part of a team dedicated to providing imaging services in an innovative, caring and ethical way, then we would love to hear from you.Applications close Monday 27th JanuaryAPPLY NOW
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