Customer Service
1 month ago
Happy Hire is on the hunt for a new for a All star All Rounder with a champion customer service skill set to join our Wellington Happy Hire Family based in the beautiful Upper Hutt
Summary To greet, help and look after our customers both local and nationwide plus provide admin support to our Sales Team to improve the overall customer experience.
Specific Duties and Responsibilities: This is a busy and varied position:
Provide the initial client contact and help with any queries via email, telephone or in personCompile and send quotes to customers and gather the relevant information for our Operations Team.Reload annual bookings into the system.Conduct in-person consultations with potential new clients and showcase our products.Liaise with both customers and Ops for collection and returns of dry hiresWork closely with the National Sales Team to meet targets.Provide administrative support to assist the Welly Branch.Report to the Welly Branch Manager / Chief Happiness OfficerPotential to grow role and expand to other areas of Happy Hire including local marketingWhat we're looking for: Self-motivated and proven customer service skillsAttention to detail and not afraid to callConfident computer skills / know your way around a keyboardDependable, punctual, and reliable to get the job doneThe benefits of Happy Hire; Full Time Role Monday – Friday 9-4pm based in our Upper Hutt office / showroomBe part of an awesome team working with many epic events around NZChance to work independently while having support from all Branches & DivisionsSo, does this sound like you? If so, then reach out to us today Send your CV with a cover letter explaining why you're right for the role to ******
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