Assistant Manager

1 month ago

Auckland, New Zealand Cordis Auckland Full time

Assistant Manager (Duty Manager) - Cordis, Auckland Candidate must have valid work right in NZ to be considered for this role. Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under brands such as The Langham Hotels and Resorts and Cordis Hotels and Resorts. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. Positioned in the heart of Auckland's vibrant arts and culture district, Cordis, Auckland by Langham Hospitality Group is an award-winning luxury hotel with a large team of passionate professionals building great memories for our guests every day. With 640 beautifully appointed guest rooms and 18 flexible meeting spaces, the hotel has been part of Auckland's landscape for decades. By joining our team, you'll play a vital role in fostering the long-term growth of New Zealand's Leading Hotel (World Travel Awards 2024) and contribute to delivering unparalleled guest experiences. With great perks and a welcoming work culture, Cordis, Auckland delivers an inspirational environment to grow and develop your skills on your hospitality journey. We are looking for a full-time Front Office Assistant Manager (40hrs a week) to join our Front Office reception team. The Role: Work with the management team to develop, review and maintain Cordis service quality standards Provide training to new Cordis colleagues Encourage and motivate our Guest Service Agents to achieve KPIs by leading by example and taking initiative in creating moments of WOW for our guests Be the first point of contact for all situations that may arise and liaise with relevant departments, individuals, and third parties Promote revenue-generating opportunities by enabling a culture of showing the guest the best the hotel has to offer Our Ideal Candidate: A minimum of 3 years' experience in a similar position or a level 4 degree Flexible availability – to be successful, you will need to be able to work morning and afternoon shifts across a 7-day rotating roster. Hold a General Manager's license or working toward one. Strong PMS skills are a must. Benefits: Free on-duty meals Discounts on car-parking ($5 per day) Discounted accommodation and F&B rates Free stays at Langham Hotels across the globe #J-18808-Ljbffr

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