Mount Maunganui Lead

3 weeks ago

Bayofplenty, New Zealand King And Co Blueprint Business And Hr Limited Full time

King & Co. are proudly assisting KAYU Studio in recruiting for their Mount Maunganui location as their external HR partner.
KAYU Studio, a curated destination for design-led furniture and homewares, is seeking a Mount Maunganui Lead to manage and elevate the customer experience at our Mount Maunganui location. This is your chance to take the reins, lead a talented team, and be part of an ambitious company that's redefining interior design.
Are you a dynamic leader with a passion for beautiful spaces, team management, and business development? In this role, you'll oversee all aspects of the showroom's operations – from sales performance and store presentation to building key business accounts in Mount Maunganui and beyond. You'll collaborate with our marketing team to execute events, showcase products, and bring KAYU's signature vision to life, all while ensuring our core values are reflected in everything you do: Safe is Boring, We Curate Beyond Aesthetics, We Go All In.
Key Responsibilities: Lead and inspire a team to deliver exceptional customer experiences.Manage showroom operations, including inventory control, visual merchandising, and staff supervision.Drive business growth by developing relationships with trade and interior design professionals.Collaborate with marketing to execute showroom events and engage the community.Ensure health and safety practices are upheld at all times.Track inventory, maintain store presentation, and oversee daily operations to meet profitability targets.Provide ongoing coaching and support to the showroom team, fostering a culture of growth, collaboration, and high performance.Develop and implement strategies to meet monthly sales targets, including upselling, cross-selling, and personalised customer solutions.Cultivate long-lasting relationships with clients, trade professionals, and interior designers, ensuring consistent follow-ups and tailored service.Continuously seek ways to improve the showroom experience by identifying trends, optimising store layouts, and suggesting innovative merchandising ideas.Regularly track, analyse, and report on showroom performance, sales data, and customer feedback to inform future business decisions. What You'll Bring: Proven leadership experience in retail or a customer-facing role.A keen eye for design, with an ability to translate aesthetics into effective sales strategies.Strong organisational skills and the ability to juggle multiple priorities in a fast-paced environment.Excellent communication skills, with the ability to build rapport with clients and your team.A flexible and proactive attitude, always ready to take initiative and lead by example. This role is more than just a job – it's an opportunity to be a part of something special as KAYU Studio continues to grow in New Zealand. If you're ready to contribute to the success of a fast-growing company, we'd love to hear from you Apply today to join our team and help shape the future of KAYU Studio.

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