Assistant Store Manager

16 hours ago

Christchurch, New Zealand Tile Giant Full time

In addition to providing an exciting position for an individual keen on the Assistant Manager level, this presents an excellent chance for someone with aspirations in future Store Management. We can support you to learn and grow.
Salary: up to £25,000 basic, plus store bonus scheme dependent upon the store sales performance. Current annual average sales bonus earnings are around £2000.
Hours of Work: 38 hours per week on a rota to cover the store opening hours of Monday to Friday 7.30am to 6pm, Saturday 9am to 6pm, and Sunday 10am to 4pm. You will work 5 days out of 7.
Having recently undergone an exciting business transformation, and with new owners focusing on investment, driving sales and brand awareness, Tile Giant is looking for a new colleague to join us as an Assistant Store Manager at our Christchurch Store.
Serving our retail and trade customers from over 50 stores across the UK and through web sales, we offer a range of tiles from ceramic and porcelain to natural stone and mosaics, plus tiling accessories. We pride ourselves on providing quality customer service and in-depth product knowledge, whilst being at the forefront of trend-setting designs and decorative fashion.
As an Assistant Store Manager, you will have a real passion for driving sales and working with the team to deliver the Tile Giant strategy. You will model our service culture and lead a team to do the same. Working with your Store Manager, you will help run the store as if it was your own business, so your planning, decision and communication skills are key. As a leader of people, you will be required to develop the store and its business.
Main Duties include:

Leading and training the team to provide excellent customer service
Ensuring the team are effective and productive
Working with the team, peers and Regional Operations Manager to improve the business
Maximising profit and turnover
Managing costs and margins
Planning to deliver KPIs and being able to empower the team to deliver
Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
Building relationships with customers and local Traders
Proactive interactions with customers
Supporting the store manager to ensure all store colleagues are adhering to Health and Safety policies and procedures

NB – This role requires a degree of heavy lifting. Tile Giant has a duty of care towards ensuring all employees are kept safe during work hours; however, employees also have a duty of care and responsibility to ensure they take care of their own Health and Safety. Therefore, it is a requirement that a person should be physically fit to carry out heavy loads and manual handling tasks.
Role Requirements - We'd love to hear from you if you:

Have experience within the retail sector with a minimum of 2 years' supervisory experience
Are passionate about improving performance and sales, and delivering a high standard of customer service
Able to build positive and effective professional relationships
Act with integrity
Are respectful, fair and consistent in approach
Excellent decision maker with very good communication skills
Hold an excellent work ethic and communication skills
A commitment and drive to go the extra mile
Have a warm and approachable personality
Have an ability to carry out manual handling duties up to 25kg
Can be independent and flexible
Prepared to learn all about the products and the different dimensions we offer, how the products should be used, and demonstrate them in hand to customers
Able to work weekends

Benefits - What we give you:

Ability to earn extra every month for every sale made through our team commission scheme.
Quarterly store manager & Assistant Manager bonus scheme
A comprehensive induction
Further Training and Continued Professional Development
Birthday day off
30 days annual leave inclusive of bank holidays
Long service awards
Pension through The People’s Pension
Death in Service benefit of 3 x your salary
Enhanced family leave
Enhanced sick leave
On-site parking
Staff discount
PPE provided (Steel Toe Cap boots, Gloves, and uniform)

You should apply on our website with your CV.

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