Night Guest Service Agent
2 weeks ago
A Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Night Guest Service Agent, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Night Guest Service Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Achieve positive outcomes from Guest queries in a timely and efficient mannerEnsure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as requiredEnsure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departmentsDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesMaximize room occupancy and use up-selling techniques to promote hotel services and facilitiesUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policyAct in accordance with policies and procedures when working with front of house equipment and property management systemsFollow company brand standardsAssist other departments, as necessaryWhat are we looking for?Night Guest Service Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous experience in a customer-focused industryPositive attitude and good communication skillsCommitment to delivering a high level of customer serviceExcellent grooming standardsAbility to work on your own and as part of a teamCompetent level of IT proficiencyFlexibility to work night shiftsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in cash handlingWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it allWork LocationsHilton Lake Taupo HotelSchedulePart-timeBrandHilton Hotels & ResortsJobGuest Services, Operations, and Front Office
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Night Guest Service Agent
3 weeks ago
Waikato, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Night Guest Service Agent (HOT0B26J)Work Locations: Hilton Lake Taupo Hotel, 80-100 Napier Road (SH5), Taupo 3330A Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Night Guest...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Night Guest Service Agent (HOT0B26J)Work Locations: Hilton Lake Taupo Hotel, 80-100 Napier Road (SH5), Taupo 3330A Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Night Guest...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Night Guest Service Agent (HOT0B26J)Work Locations: Hilton Lake Taupo Hotel, 80-100 Napier Road (SH5), Taupo 3330A Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Night Guest...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Night Guest Service Agent (HOT0B26J)Work Locations: Hilton Lake Taupo Hotel, 80-100 Napier Road (SH5), Taupo 3330A Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Night Guest...
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Night Guest Service Agent
3 weeks ago
Waikato, New Zealand Hilton Full timeNight Guest Service AgentA Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Night Guest Service Agent, you will provide night-hour reception services for Guests to contribute to an overall...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Full timeNight Guest Service AgentA Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Night Guest Service Agent, you will provide night-hour reception services for Guests to contribute to an overall...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Night Guest Service Agent (HOT0B26J) Work Locations: Hilton Lake Taupo Hotel, 80-100 Napier Road (SH5), Taupo 3330 A Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Night...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Night Guest Service Agent (HOT0B26J) Work Locations: Hilton Lake Taupo Hotel, 80-100 Napier Road (SH5), Taupo 3330 A Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Night...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Full timeNight Guest Service Agent A Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Night Guest Service Agent, you will provide night-hour reception services for Guests to contribute to an...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Full timeA Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Night Guest Service Agent, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Full timeA Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Night Guest Service Agent, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Full timeA Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Night Guest Service Agent, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from...
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Night Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Full timeA Night Guest Service Agent provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Night Guest Service Agent, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience...
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Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Guest Service Agent (HOT0B0JV) Work Locations Hilton Lake Taupo Hotel80-100 Napier Road (SH5)Taupo 3330With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us...
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Guest Service Agent
1 month ago
Waikato, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Guest Service Agent (HOT0B0JV) Work LocationsHilton Lake Taupo Hotel80-100 Napier Road (SH5)Taupo 3330With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us...
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Guest Service Agent
1 month ago
Waikato, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Guest Service Agent (HOT0B0JV) Work Locations Hilton Lake Taupo Hotel 80-100 Napier Road (SH5) Taupo 3330 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us...
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Guest Service Agent
7 days ago
Waikato, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Guest Service Agent (HOT0B0JV) Work Locations Hilton Lake Taupo Hotel 80-100 Napier Road (SH5) Taupo 3330 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with...
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Guest Service Agent
3 weeks ago
Waikato, New Zealand Hilton Full timeGuest Service AgentWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.If you appreciate the impact global travel can have on the...
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Guest Service Agent
2 weeks ago
Waikato, New Zealand Hilton Full timeGuest Service AgentWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.If you appreciate the impact global travel can have on the...
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Guest Service Agent
1 month ago
Waikato, New Zealand Hilton Hotels & Resorts Full timeHilton Hotels & Resorts – Taupo, North Island Overlooking beautiful Lake Taupo, Hilton Lake Taupo is a 113 room hotel resort. We have a fitness centre, sauna, steam room, spa, heated swimming pool and tennis courts.Our onsite restaurant Bistro Lago is a dining destination for both international visitors and locals, and, our conference and event areas offer...
