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Asistant Store Manager

2 months ago


Whangarei, New Zealand Vodafone New Zealand Limited Full time

Title: Assistant Store Manager (Whangarei)As part of our awesome Frontline, you will work collaboratively with the Retail Lead and Area Lead to support a team of Customer Champions within a Retail Store. The Floor Lead or Assistant Store Manager is the most senior role in the store in the absence of the Retail Lead, responsible for coaching and mentoring the Customer Champions and enabling them to work towards KPIs.Please note: this role is based at our Whangarei Store. It's important to note that the roster includes weekends and public holidays.Ko tō mahi – what you’ll doSupport the Retail Lead (Store Manager) to lead a team of Customer Champions.Work closely with the Retail Lead, Area Lead, Market Lead, HRBP, and People & Planning to ensure employee resource requirements are met, including the creation of rosters.Ensure customers are completely satisfied with their One New Zealand Retail experience, i.e., their needs and expectations are met or exceeded.Deliver the sales numbers.Work closely with the Retail Lead and the Talent Acquisition team to recruit new team members.Ensure the growth and development of your team in conjunction with the Retail Lead and Enablement team.Work with the Retail Lead to ensure the operational running of the store.Na tōu rourou - what you’ll bringRetail or Telecommunications experience is preferred.Experience working to Sales targets.At least 6-12 months of experience coaching, mentoring, or managing others.Aspirations to be a people leader.Comfortable working rotational shifts including evenings and weekends.Motivation to stay current with technology & pursue informal learning (on the job, via colleagues) to deepen your knowledge within the industry.At One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.If this sounds like you, Apply NowPlease note recruitment process:We are considering applicants based locally due to the nature and urgency of this hiring. You must be a citizen or resident to apply OR hold a valid work visa that allows you to work at One NZ.We run criminal and credit background checks as part of our process; please only apply if you are happy with this.
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