Cookie Time Bakery Shop Manager

2 hours ago


Christchurch, New Zealand Cookie Time Full time

Management - Store (Retail & Consumer Products)

Full time

Key Responsibilities

  • Customer Service
  • Staff Management
  • Stock & Inventory Control
  • Health & Safety Compliance
  • Collaboration with the Retail, Marketing & E-Commerce teams
  • Managing the dispatch & communications for the E-Commerce orders
  • Operational Management

Requirements

  • Proven experience as a Retail Manager or in a similar retail leadership role.
  • Strong knowledge of retail management, sales techniques, and inventory control.
  • Excellent leadership, interpersonal, and communication skills.
  • Strong problem-solving skills and the ability to handle customer complaints and issues.
  • Ability to manage and prioritise multiple tasks in a fast-paced environment.
  • Proficient in using retail management software and point-of-sale systems.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Knowledge of Shopify or similar E-Commerce platform.

Benefits

  • Competitive salary commensurate with experience
  • Access to EAP (Employee Assistance Program), providing support services year-round
  • Opportunities for professional development and growth within the company
  • A supportive and inclusive work environment with a focus on work-life balance
  • Team building & social activities
  • In-store staff discounts

How to Apply: If you are passionate about retail management and want to be part of a dedicated team in Christchurch, please submit your CV and cover letter outlining your experience and why you would be a great fit for this role to

We look forward to hearing from you

Your application will include the following questions:

  • Which of the following statements best describes your right to work in New Zealand?
  • How many years' experience do you have as a store manager?
  • What's the largest size team you have managed?
  • How many years of retail management experience do you have?
  • Do you have customer service experience?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
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