Field Service Technician

4 weeks ago

Auckland, New Zealand Crown Equipment Limited (Nz) Full time

About us Crown manufactures a wide variety of electric and internal combustion lift trucks and components in 18 facilities throughout the world.
Product sales and service are handled by the company's network of Crown-owned and independent dealers located in key markets.  Since its entry into the material handling equipment industry in 1960, Crown has earned a reputation as a leading innovator in world-class forklift and material handling equipment.
Crown has an extensive global production, sales and service network to meet customer needs anytime, anywhere.
Our strategic locations worldwide offer reliable, flexible and responsive support including sales, service, regional training centres and much more.
We have a cohesive team culture that is collaborative and supportive.
At Crown, we value honesty and openness, diversity, inclusion, safety, creativity, innovation, quality, and maintain highest company standards.  If you are looking for an exciting new role where your mechanical expertise can move your career in a new direction, then keep reading
About the role   This is a permanent, fulltime role based in Auckland and will see you out and around the region stretching from Pokeno to Whangarei, travelling to support our teams in the field performing both planned and non-scheduled repairs on a large range of both mechanical battery electric and internal combustion Forklifts.
There is a significant number of different models within these two categories ensuring you have the opportunity to really develop and increase your skills.  What will you be doing?    Performing field based planned maintenance repairs on mechanical battery electric and internal combustion Forklift trucks in accordance with standard operating procedures.
Performing field based non-scheduled repairs on mechanical battery electric and internal combustion Forklift trucks.
Provide a high level of customer service and work towards set KPIs each day Undertaking service and repairs within OEM guidelines Requirements About you   Ideally, we are looking for candidates with a minimum of 3 years' Material Handling Equipment experience or Auto Electrical, Diesel or Motor Mechanic experience or trade qualification or hydraulics experience (or similar overseas qualification).
To really shine in this role, you'll bring your customer-centric and solutions-focused attitude, as you support our valued customers with service they can trust.
You'll work in a collaborative team environment, so being a team player and being prepared to support the team is essential.
Being IT savvy and an agile learner will stand you in good stead.
You will also need to be able to travel with regular overnight stays for periods of time.
Please note, a full pre-employment medical, including a drug & alcohol test, as well as valid drivers' license will be required.
In addition, as part of your initial training you must be able to travel to Australia (NZ passport or the eligibility to obtain an AUS visa).
Preference will be given to local candidates with suitable skills.
Benefits What we offer   Competitive hourly rate ($30-$40 per hour) + allowances Working a minimum 40 hours per week, with paid overtime hours at time and half Great learning environment with real career development opportunities, including a seven-week service training program Your chance to work for a trusted leader in the forklift industry
Come join the NZ lift truck market leader, "as there is nothing like a Crown for picking it up and putting it down"

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