Reservations Executive

4 weeks ago

Queenstown, New Zealand Accor Full time

Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you to explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us achieve pioneering heights in luxury hospitality, your own excellence will shine through.Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.Job DescriptionYou are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience that comes when they arriveEnsuring their stays are memorable as well as comfortable, you will be free to use your initiative to create personalised guest experiences.ResponsibilitiesProcess and input reservations, with appropriate follow through of process as determined by policy and procedure.Work with our loyal agent base and maintain working relationships to ensure their guests have a memorable stay.Ensure thoughtful and appropriate allocation based on customer profile, contractual obligations, and hotel profitability.Assist with our group bookings, assisting with quotes, making the booking and up to the tour leader arrival.Adopt a professional and timely approach to all reservation and sales enquiries, aligned with Accor best practice.Ensure data integrity within the PMS, to ensure completeness and accuracy of all required information.Investigate and advise actions arising from no-shows, through appropriate reports.QualificationsPrevious experience in reservations and/or hotel experience preferred.Proficiency in Opera Cloud or other PMS.Effective time management.Articulate communication skills and an understanding of luxury guest expectations.Self-motivated and enjoy working autonomously.Guest-focused personality is essential.Co-ordinate various tasks simultaneously.Excellent English communication in written and verbal forms.Strong interpersonal and problem-solving abilities.Must hold New Zealand working rights.Additional InformationYour personal loyalty card entitling you to discounted hotel stays, food and beverage rates, and spa treatments worldwide.Daily staff meals during work hours provided.Ongoing reward and recognition incentives and awards.Opportunities for further development and worldwide career progression within Accor.Work for a world-leading global hotel company.
#J-18808-Ljbffr

  • Reservations Executive

    4 weeks ago

    Queenstown, New Zealand Accorhotel Full time

    Company DescriptionBe ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you to explore innovative ways to enhance every guest experience, as you continue to master your craft.When you help us to achieve pioneering heights in luxury hospitality, your...

  • Reservations Executive

    1 month ago

    Queenstown, New Zealand Accorhotel Full time

    Company DescriptionBe ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you to explore innovative ways to enhance every guest experience, as you continue to master your craft.When you help us to achieve pioneering heights in luxury hospitality, your...

  • Reservations Executive

    1 month ago

    Queenstown, New Zealand Accor Full time

    Be ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you to explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us achieve pioneering heights in luxury hospitality, your own excellence will...

  • Reservations Manager

    3 weeks ago

    Queenstown, New Zealand Roki Collection Full time

    ROKI Collection – Queenstown, South IslandReservations Manager - Pre – Opening TeamAbout ROKI Collection QueenstownOpening in mid-2025, ROKI Collection Queenstown brings a new meaning to luxury on the lakefront in Queenstown. Breathtaking views overlooking Lake Wakatipu and the Remarkables are just the beginning of the revitalising, calm, and tranquil...

  • Sales Executive

    6 months ago

    Queenstown, New Zealand Rosewood Hotel Group Full time

    **General Information**: - Country/Region- New Zealand- Province/City- Queenstown- Location- Rosewood Matakauri- Department- Executive Office- Job Type- Full-time PermanentThis is an exciting new role within Rosewood Hotels in New Zealand. The role of the Sales Executive is to support the Cluster Director of Sales to promote the reputation and success of...

  • Chinese Cook

    5 months ago

    Queenstown, New Zealand OCEAN COMPANY 2006 LIMITED Full time

    **Chinese Cooks Wanted** We are a well-established popular Chinese restaurant based in Queenstown. To enhance our team, we are now looking for three Chinese Cooks to join our team. We are expecting someone who has a passion for food, attention to details, ability to multi tasks and be a proactive member of the team. The hourly pay rate is between...

  • Commercial Manager

    1 month ago

    Queenstown, New Zealand Millbrook Resort Full time

    Millbrook Resort – Queenstown, South Island We have an exciting opportunity for an experienced commercial professional to fulfil a new senior leadership position, be part of our Millbrook Family, and join our world-class and high performing team. Proudly Awarded New Zealand's Leading Resort 2024 at the World Travel Awards. Our work environment is nurturing...

  • Commercial Manager

    4 weeks ago

    Queenstown, New Zealand Millbrook Resort Full time

    Millbrook Resort – Queenstown, South Island We have an exciting opportunity for an experienced commercial professional to fulfil a new senior leadership position, be part of our Millbrook Family, and join our world-class and high performing team.Proudly Awarded New Zealand's Leading Resort 2024 at the World Travel Awards.Our work environment is nurturing...

  • Commercial Manager

    1 month ago

    Queenstown, New Zealand Millbrook Resort Full time

    Millbrook Resort – Queenstown, South Island We have an exciting opportunity for an experienced commercial professional to fulfil a new senior leadership position, be part of our Millbrook Family, and join our world-class and high performing team.Proudly Awarded New Zealand's Leading Resort 2024 at the World Travel Awards.Our work environment is nurturing...

  • Assistant Manager

    1 week ago

    Queenstown, New Zealand Aosta Full time

    Are you a seasoned restaurant professional with a passion for exquisite dining experiences?Aosta & Little Aosta (part of Saffron Restaurants) in the beautiful little town of Arrowtown (18 Buckingham Street), are looking for two Assistant Managers to join our friendly and professional team and lead our team to new heights!As an Assistant Manager, you will...

  • Assistant Manager

    4 weeks ago

    Queenstown, New Zealand Aosta Full time

    Aosta restaurant in the beautiful little town of Arrowtown (18 Buckingham Street), is looking for an Assistant Manager to join our friendly and professional team.We are open 7 days a week for dinner service only!!This position will allow you a perfect life/work balance, with flexibility on your days off!! Key Duties & Responsibilities Represent and...

  • Commercial Manager

    4 weeks ago

    Queenstown, New Zealand Millbrook Resort Full time

    Millbrook Resort – Queenstown, South IslandWe have an exciting opportunity for an experienced commercial professional to fulfil a new senior leadership position, be part of our Millbrook Family, and join our world-class and high performing team.Proudly Awarded New Zealand's Leading Resort 2024 at the World Travel Awards.Our work environment is nurturing...

  • Commercial Manager

    4 weeks ago

    Queenstown, New Zealand Millbrook Resort Full time

    Millbrook Resort – Queenstown, South Island We have an exciting opportunity for an experienced commercial professional to fulfil a new senior leadership position, be part of our Millbrook Family, and join our world-class and high performing team.Proudly Awarded New Zealand's Leading Resort 2024 at the World Travel Awards.Our work environment is nurturing...

  • Luxury Rental Homes Business Manager

    4 weeks ago

    Queenstown, New Zealand Sotheby'S Full time

    Luxury Rental Homes Business Manager - QueenstownNew Zealand Sotheby's International Realty Luxury Rentals division boasts the largest exclusive luxury rentals portfolio in the Southern Lakes, offering not just accommodation but also a tailored concierge service to meet every guest's needs. We collaborate with the region's best known property managers to...

  • Luxury Rental Homes Business Manager

    1 month ago

    Queenstown, New Zealand Sotheby'S Full time

    Luxury Rental Homes Business Manager - Queenstown New Zealand Sotheby's International Realty Luxury Rentals division boasts the largest exclusive luxury rentals portfolio in the Southern Lakes, offering not just accommodation but also a tailored concierge service to meet every guest's needs. We collaborate with the region's best known property managers to...

  • Luxury Rental Homes Business Manager

    4 weeks ago

    Queenstown, New Zealand Sotheby'S Full time

    Luxury Rental Homes Business Manager - Queenstown New Zealand Sotheby's International Realty Luxury Rentals division boasts the largest exclusive luxury rentals portfolio in the Southern Lakes, offering not just accommodation but also a tailored concierge service to meet every guest's needs.We collaborate with the region's best known property managers to...

  • Managing Director, Rosewood Matakauri

    7 months ago

    Queenstown, New Zealand Rosewood Hotel Group Full time

    **General Information**: - Country/Region- New Zealand- Province/City- Queenstown- Location- Rosewood Matakauri- Department- Executive Office- Job Type- Full-time Permanent**Impact of this role** Directs the overall operation of assigned hotel, to maximise performance, profitability and return on investment by creating a positive and productive work...

  • Hotel Duty Manager

    3 weeks ago

    Queenstown, New Zealand Kamana Lakehouse Queenstown Full time

    About Us: At Kamana Lakehouse in Queenstown, our mission is simple: we're here to create unforgettable, personalised experiences.Our values of Accountability, Professionalism, Equality, and Respect reflect who we are and shape how we operate.We deeply value people and empower those who take ownership and responsibility.We also respect both our colleagues and...

  • Hotel Duty Manager

    2 months ago

    Queenstown, New Zealand Kamana Lakehouse Queenstown Full time

    About Us: At Kamana Lakehouse in Queenstown, our mission is simple: we're here to create unforgettable, personalised experiences.Our values of Accountability, Professionalism, Equality, and Respect reflect who we are and shape how we operate.We deeply value people and empower those who take ownership and responsibility.We also respect both our colleagues and...