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Shift Supervisor

3 months ago

Wellington, New Zealand Guraya Food Pty Limited Full time

We are looking for an experienced individual for the position of Shift Supervisor who will be responsible for the successful running of the shift.You must: Previous experience in retail or hospitality (preferably managerial/supervisory experience) would be an added advantage.Demonstrate excellent communication skills.Exhibit strong organizational abilities coupled with effective time management.Showcase a motivation to deliver exceptional customer service and care.Display honesty, enthusiasm, and maintain a positive and mature attitude.Be available to work on weekends and public holidays as needed.You will be responsible for: Overall running of the shift in an efficient and effective manner.Overseeing and ensuring the provision of timely and high-quality burgers (and other items) to customers as per the Burger Fuel standards.Addressing customer inquiries and complaints effectively to maintain a positive customer experience. Acting as the first point of contact for complaints. Resolving complaints or forwarding them to higher management as required.Planning, organizing, and preparing work schedules, as well as assigning specific duties to staff.Assisting the higher management in recruitment processes, including interviewing, hiring, training staff, while also managing and resolving staff grievances.Providing clear instructions to staff on handling intricate sales procedures and ensuring adherence to established protocols.Conducting regular inventory checks and facilitating the replenishment of stock through timely ordering.Ensuring accurate pricing and effective display in accordance with Burger Fuel standards.Enforcing and overseeing safety and security procedures to maintain a secure and hazard-free work environment.Other tasks as required for the successful running of the shift. Payrate - $30 per hourMinimum Hours – 30 per weekLocation of Work – WellingtonJob Types: Full-time, PermanentPay: $30.00 per hour#J-18808-Ljbffr