Housekeeping Supervisor

Job Description Manage room attendant teams to clean guest rooms Cleaning and checking rooms checking on standards  Monitor guest feedback by addressing guest service issues and complaints Training, Development and Mentoring of staff Motivate and Coordinate the Housekeeping Team to achieve department objectives Maintaining a good working relationship with all departments Qualifications Experience in hotel housekeeping Leadership experience, the ability to lead by example, and be hands-on  Excellent communication skills Punctual, organised and trustworthy  Physically fit to carry out housekeeping tasks Basic computer literacy is preferred  Flexibility to work full-time on a rotating roster, including weekends and public holidays Hold NZ citizenship or permanent residency  Additional Information The Novotel Rotorua Lakeside and ibis Rotorua Lakeside it's a dual  branded complex hotel with 344 rooms located in central Rotorua.Our  two hotels include,  Atlas Café & Restaurant and Clarkes Bar, ibis restaurant.10 conference/Banquet rooms and InBalance Fitness Centre Why join Accor?• Learn your Way - Access to our Accor Academy so you can Earn while you Learn• Work Your Way - work life balance • Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide • Uniforms provided, washed and laundered daily • Access to our Employee Assistance Program • Refer a friend incentive.Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.We offer reasonable adjustments to support you.If you require an adjustment to be made during the recruitment process, you're welcome to let us know.