Hotel Food And Beverage Attendants

1 week ago

New Plymouth, New Zealand Novotel New Plymouth Full time

At Haukai Bistro & Bar and Novotel New Plymouth Taranaki we are on a mission to provide the best restaurant experience in New Plymouth and in our quest to be the best we need to fill a few roles to ensure we position ourselves at the forefront of guest expectations.  
The restaurant focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by fine New Zealand wine or gin. This is a very busy restaurant and we set very high expectations, so we are only seeking the absolute best people to deliver on our promises and to provide the ultimate guest experience.
We are looking for vibrant and charismatic Food and Beverage SUPERSTARS, with a strong background in the hospitality industry to join our small Food and Beverage team.
We currently have full-time (30 hours minimum per week) and part-time (15-20 hours minimum per week) roles availabe.
All roles require flexibility to work on a roster basis any day of the week between Monday to Sunday, including public holidays, when applicable.  Breakfast shifts will start as early as 04:45 and late shifts will be until the restaurant close time, normally by 23:00, sometimes later, sometimes a bit earlier. You may be required to work breakfast, lunch, and dinner shirts during the week.
All roles require the following: Passion for delivering genuine and effective serviceExcellent people skillsAbility to think outside the boxFlexibility to work on a rotational roster, including weekends and public holidaysAbility to multi-task, work under pressure, and smile at the same timeAbility to work in a team environmentAbility to establish relationships with people from all walks of lifeClean, professional clothing and stellar grooming habitsFriendly, energetic, and hard-working attitude and outstanding customer service skillsGreat communication skills  Duties: Conferencing and event shiftsOrder taking from guestsMaking and serving barista coffeesServing food, a la carte and buffet stylePouring and serving beverages including wine, beer, and spirits. cocktails etc.General cleaning and clearing of dishes/ glasses from tables General cleaning of the restaurantResetting tablesRestocking MinibarDelivering Room Service Orders Monitoring the buffet during breakfastSet-up of the restaurant for breakfast/lunch/dinner (depending on your shift)Conferencing and event set-ups Essentials: Some Food and Beverage Attendant experience will be beneficialBarista coffee knowledge and skills will be beneficialExperience in the buffet, a la carte, conferencing, and events serviceBeverage knowledge (including wines, beers, spirits and cocktails) will be beneficialConfidence in pouring and serving/presenting wine and beerAbility and confidence in carrying plated food and clearing dirty dishes (3 or 4 plates at same time)Experience using a MICROS point-of-sale system would be advantageousAn LCQ certificate will be advantageousBenefits offered by Novotel New Plymouth and Haukai Bistro & Bar: Accor hotel accommodation and food & beverage discountsDevelopment and training opportunitiesHaukai Bistro & Bar food discountsPaid birthday leavePaid wellness day leaveWork anniversary recognition and rewardStaff meal while on dutyPart uniform providedPartner discountsEmployee Assistance Program What's next? In the first instance, please apply by uploading a CV and letting us know why you would be the best person for this role. If you've got the experience we are after, we'll invite you in for a one-on-one interview at Novotel New Plymouth Taranaki so that we can establish how you may fit in with our team.  We are looking forward to meeting with you
*Please only apply if you have legal rights to work in New Zealand*

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