Receptionist – Rotorua, Bay Of Plenty

4 weeks ago

Bayofplenty, New Zealand Quint Studer Full time

Are you ready to be the face of thrill and adrenaline? Join our team as a Receptionist and become the first point of contact for our guests' unforgettable experiences

About The Role As a receptionist, you will be the welcoming heartbeat of our park, greeting guests with enthusiasm and guiding them through their adventure-packed day. Your passion for guest experience and organization will ensure seamless operations and leave a lasting impression on every visitor.

Staff Perks *Monthly team activities, BBQs, and social events *Sports and team-building activities *Access to experience our thrilling rides *Opportunities to unleash your creativity for our social media channels

3 Exciting opportunities available: *1 full-time permanent position *1 full-time summer contract *1 part-time summer contract Applicants must be able to work throughout the peak summer period including school holidays and public holidays. The only day we are closed is Christmas day.

Key Responsibilities:

Warmly greet guests as they enter the park, setting the tone for their exhilarating experience. Ability to upsell rides and spiel to large groups. *Provide friendly and efficient customer service, answering enquires, helping with ticket purchases, park information and directions. Manage guest inquiries and requests via phone, email and in-person interactions, ensuring prompt and accurate responses. Assist with administrative tasks such as data entry, cash-handling and managing reservations to support smooth park operations. Communicate with team members across the park to ensure a smooth guest experience. Beneficial Work Experience

Previous experience in customer service, tourism or hospitality preferred, with a passion for delivering exceptional guest experiences. Strong organisational skills and attention to detail to handle multiple tasks in a fast-paced environment. Flexibility to work weekends, school holidays and public holidays. Enthusiasm for thrill rides and a willingness to embrace a high-energy atmosphere.
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