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Duty Manager

1 month ago

Queenstown, New Zealand Accor Apartments & Realty Full time

34 Lake Esplanade, Queenstown 9300, New Zealand Req #2050 Tuesday, 9 July 2024 Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the "Adventure Capital" of New Zealand. With uninterrupted lake front views of Lake Wakitipu and stunning mountain ranges, Peppers Beacon offers a range of accommodation from hotel style rooms to large multi-level apartments and a breakfast room for guests to start their day. During your down time, there is no short of activities to choose. From skiing to bungy jumping, for that adrenaline rush or if vineyards and scenic tours are more your speed, there is something for everyone in the historical mining town of Queenstown. Purpose As Duty Manager , you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise. Think of it as being the bold captain on a thrilling hotel adventure Place of Work: Peppers Beacon, 34 Lake Esplanade, Queenstown 9300 Hourly Rate: $31.61 NZD Per hour Employment Type: Permanent Full-Time Minimum hours: 30hrs per week. Primary Responsibilities Take the helm and guide the hotel's day-to-day operations with expertise Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise Contribute to roster planning and preparation Embrace authenticity and let your unique self-shine in every shift Skills and Experience Demonstrated expertise in Hotel Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader, Supervisor, or Manager Knowledge of Sihot PMS is advantageous but not essential Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills Masterful in the art of both the written and spoken communication Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW. #J-18808-Ljbffr