General Manager

4 weeks ago

Whanganui, New Zealand Outsourced Personnel Full time

General/Business Unit Manager (CEO & General Management)

This role is being recruited by Whanganui's boutique recruitment agency Outsourced Personnel - specialists in placing skilled office-based staff.

Whatever your passion, Whanganui offers the perfect lifestyle fit. It's a town of culture, creativity and adventure surrounded by mountains, black sand west coast beaches and stunning landscapes. If you value work-life balance and affordable living with an easy commute to work, beautiful Whanganui is the place to be With excellent infrastructure, schools, and connectivity, it's the ideal lifestyle without compromise.
About Mainstreet Whanganui:
Mainstreet Whanganui is a not-for-profit organisation committed to enhancing and promoting the heart of Whanganui’s Central Business District (CBD). Since its establishment in 1991, the organisation has been dedicated to making the city centre a vibrant and welcoming space. Its mission is to support local businesses through a combination of advocacy, beautification efforts, and managing a range of events that draw the community together. Mainstreet is responsible for looking after the eight blocks along Victoria Avenue, between Taupo Quay and Ingestre Street - the heart of Whanganui's CBD.

The team is responsible for the daily upkeep of Whanganui’s central streets, ensuring the CBD stays clean and attractive. This includes services like street cleaning, graffiti removal, garden maintenance, and festive lighting installations that brighten the city during special occasions. Its work is primarily funded by a levy paid by CBD building owners, along with additional support from the Whanganui District Council and various fundraising initiatives.

Mainstreet also organises several major annual events, such as the Fest of Cultural Unity, the Mainstreet Christmas Parade, and the iconic Whanganui Vintage Weekend, all of which celebrate the city's diversity and rich heritage.

In addition to beautification and events, Mainstreet promotes Whanganui’s CBD as a must-visit destination through via its website, social media, and the popular Aroha Local gift cards, which can be redeemed at participating Mainstreet businesses. The team strive to make Whanganui’s town centre a thriving hub for locals and visitors alike.

About You:
You are a community-driven leader with a passion for promoting vibrant, inclusive spaces. As someone who thrives in dynamic environments, you have a proven track record in leadership, marketing, and event management, with a knack for inspiring teams and building strong relationships. Your entrepreneurial mindset means you're always looking for ways to innovate and grow, while your strategic thinking ensures that every decision you make aligns with the broader vision of Mainstreet Whanganui.

With strong communication skills, you're comfortable engaging with a wide range of stakeholders—from local business owners to government officials - and you have a deep respect for Te Tiriti o Waitangi and the multicultural fabric of Whanganui. You understand that a thriving community is built on collaboration, creativity, and hard work, and you're excited to be at the helm of an organisation that plays a vital role in enhancing the heart of Whanganui.

Financially savvy, with experience in budgeting and reporting, you also know how to handle the day-to-day operations, ensuring compliance with legal and safety regulations. You're hands-on, flexible, and ready to jump in wherever needed, whether it’s overseeing staff development, managing promotional campaigns, or responding to an after-hours emergency.

Above all, you’re passionate about making Whanganui’s CBD a destination that locals and visitors love, and you're eager to lead Mainstreet into its next phase of growth and success.

Role Purpose and Scope:
As the General Manager, your primary focus is delivering the Mainstreet Whanganui Strategic Plan while ensuring support and engagement with our members. You will lead the Mainstreet team, overseeing daily operations, driving business growth, and ensuring compliance with policies, procedures, and health & safety regulations. You’ll also work to maintain a strong connection with the community.

Key Responsibilities:

  • Lead and inspire the Mainstreet team to achieve goals aligned with the Strategic Plan.
  • Manage operations, ensuring adherence to all legal, health & safety, and policy requirements.
  • Oversee the creation and execution of promotional activities and events that enhance the vibrancy of Whanganui's town centre.
  • Foster strong relationships with members, stakeholders, and the local community to support the growth of Mainstreet.
  • Ensure effective financial management, including budgeting, reporting, and invoicing.
  • Regularly report to the Board, including activity updates, financials, and key project progress.
  • Maintain positive relationships with the Whanganui District Council, making submissions as required.

Goals:

  • Deliver Mainstreet’s Strategic Plan and achieve business promotions and marketing objectives.
  • Ensure smooth daily operations of Mainstreet, including financial, administrative, and visitor experience management.
  • Lead the team to execute events and activities that drive foot traffic and enhance Whanganui’s reputation as a vibrant destination.
  • Build strong relationships with stakeholders to collectively support the commercial growth of the city.
  • Collaborate effectively with the Operations Manager to maintain high standards of service delivery for the Whanganui District Council.

All qualified candidates will be emailed the Candidate Job Brief and applications are reviewed as they land with round one of interviews likely to be scheduled before the closing date.
This role is being recruited by Whanganui's boutique recruitment agency Outsourced Personnel - specialists in placing skilled office-based staff.

Your application will include the following questions:

  • How many years' experience do you have as a general manager? Do you have experience working in the not-for-profit sector? Which of the following statements best describes your right to work in New Zealand? How many years' experience do you have in event management? How many years' experience do you have in a marketing role?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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