Client Manager

3 weeks ago

Christchurch, New Zealand Trade Me Limited Full time

Client Manager - Christchurch & Upper South Island We're pretty proud to say Trade Me Motors is Aotearoa's most frequented platform for buying and selling vehicles.
We're currently looking for a Christchurch based Client Manager to manage and grow a portfolio of dealers.
You'll establish and grow great relationships and high value business partnerships with your Clients through education and tailored solutions that create both client and business value.
You'll be someone who can act as a knowledgeable and passionate ambassador for Trade Me Motors with customer aroha at the core of everything you do.
This role will look after a portfolio of predominantly Christchurch based clients, with some regular travel required throughout the upper South Island.
Here's what you can expect from this role: Travel within your specific territory, managing and growing effective relationships with the clients in your portfolio.
Develop and maintain expert market and industry knowledge to be viewed as a trusted advisor by your clients.
Develop and maintain expert understanding of your clients' commercial and business goals to position Trade Me as the chosen partner to achieve these.
Plan and present product solutions that deliver on the specific needs of your clients, utilising qualitative data held about their business performance.
Identify, develop and implement new business opportunities using our extensive data set; share relevant insights based on Trade Me data.
Manage and maintain an in-person call cycle with a common sense approach.
Effectively use the CRM to track all sales, opportunities and client contact.
Have an eye for continuous improvement and share this with our wider teams to make these happen, to benefit Trade Me and our customers.
What you will bring to our team: Two or more years' experience in a similar Account Management role.
A passion for digital advertising and/or automotive industry experience would be valuable, although not a necessity.
Energetic, driven and enthusiastic for excellent results.
You can work independently and know how and when to close a sale.
Skilled at building relationships with a consultative approach.
A great communicator - able to explain ideas simply & clearly, listen carefully to others, and confident to share ideas with others.
Have an understanding of data and how to use it to present to your clients.
You can explain in basic terms that drives understanding.
We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'.
If you're excited about this opportunity, we'd still really like to hear from you.
At Trade Me, we're about connecting Kiwi to create the life they want.
Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff.
At Trade Me our vision is to be the place where Kiwi look first.
Trade Me is an INZ accredited employer.
We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.
#J-18808-Ljbffr

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