Manager, Front Office

4 weeks ago

Wellington, New Zealand Anz Full time

Manager, Front Office & Client Support Req ID: Department: Insto Markets COO Division: Institutional Location: Wellington Ko Matou – About UsKia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.Mo te turanga - About the roleAs a Manager, Front Office & Client Support in our Institutional Markets team, you'll play a key role in managing and delivering optimal transaction lifecycle management across the range of Markets products. This role is responsible for coordinating the post trade lifecycle management of Markets transactions, to ensure efficient, complete and accurate capture and processing of Markets transactions. The role works very closely with Front Office Trading and Sales staff, together with Markets Operations teams, for trade processing issue remediation, along with identification and implementation of trade flow process and control improvements.Role Type: Permanent Role Location: WellingtonKa aha to ra e kite ai? - What will your day look likeAs the Manager, Front Office & Client Support, you will: Support the growing Markets business in New Zealand and provide additional support to the global team and key stakeholders as required. Review current local & global Markets processes, propose improvements, and ensure compliance with regulatory changes. Maintain strong knowledge of Front to Back processes, ensure that controls and procedures are adhered to, and keep abreast of regulatory changes and operational risks. Manage post trade lifecycle issue management and support (cancellations, amendments, options expiries, STP issues etc.) on behalf of the Trading & Sales desk. Drive the development and review of new and existing trade capture booking models for new product implementation. Drive the development of internal controls for trade capture models, mitigating operational risks. Manage 1 direct report. Contribute to fostering a strong, collaborative culture and positive team dynamic - consistent with ANZ's values.Ou Pukenga? - What will you bring?To grow and be successful in this role, you will ideally bring the following: Experience in the financial services industry, and ideally Institutional Markets. Strong working knowledge of different asset classes (FX, Commodities, Rates & Credit, as well as structured products). Knowledge of Middle Office processes and the Front Office trading system, Murex. Knowledge of broker execution platforms is advantageous. Comfort being flexible in your daily work routine, to cater to ad hoc investigations or reporting requirements. Ability to work on an individual basis, but also part of a bigger global team. Ability to influence stakeholders to deliver successful outcomes, and ease building strong working relationships within and across business units. Strong customer service ethic, subject to maintaining internal controls.You're not expected to have % of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.He aha te take e uru ai koe ki a matou? - So, why join us?From the moment you join ANZ, you'll be part of a work whanau striving towards a common purpose: shaping a world where communities thrive. But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Maori Strategy called Takiri-A-Rangi. This includes increasing representation of Maori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.Kua watea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.Te Ra Otinga - Job Posting End Date19/08/ , 11.59pm, (Melbourne Australia)
#J-18808-Ljbffr

  • Front Office Manager

    6 months ago

    Wellington City, New Zealand TFE Hotels Full time

    Are you the original people whisperer? Do you ooze calmness, control, collaboration - all tied up with a healthy dose of confidence? You are the people guru everyone wants on their team, and team want to follow. If variety is the spice of life, and you like it spicy then we are your tribe - and we can’t wait to welcome you! As Front Office Manager at...

  • Front Office Manager

    6 months ago

    Wellington City, New Zealand MINOR Hotels Full time

    We are looking for an experienced and enthusiastic **Front Office Manager** to lead the Front Office team at **Oaks Wellington Hotel.** The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences. **Key...

  • Front Office Manager

    6 months ago

    Wellington City, New Zealand Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Manager, Front Office

    3 weeks ago

    Wellington, New Zealand Australia And New Zealand Banking Group Limited (Anz) Full time

    Manager, Front Office & Client Support Manager, Front Office & Client Support Req ID: Department: Insto Markets COO Division: Institutional Location: Wellington Ko Matou – About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the...

  • Manager, Front Office

    3 weeks ago

    Wellington, New Zealand Australia And New Zealand Banking Group Limited (Anz) Full time

    Manager, Front Office & Client Support Manager, Front Office & Client Support Req ID: Department: Insto Markets COO Division: Institutional Location: Wellington Ko Matou – About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the...

  • Manager, Front Office

    4 weeks ago

    Wellington, New Zealand Australia And New Zealand Banking Group Limited (Anz) Full time

    Manager, Front Office & Client Support Manager, Front Office & Client Support Req ID: Department: Insto Markets COO Division: Institutional Location: Wellington Ko Matou – About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the...

  • Manager, Front Office

    4 weeks ago

    Wellington, New Zealand Anz Full time

    Manager, Front Office & Client Support Req ID: Department: Insto Markets COO Division: Institutional Location: Wellington Ko Matou – About UsKia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our...

  • Manager, Front Office

    4 weeks ago

    Wellington, New Zealand Anz Full time

    Manager, Front Office & Client SupportReq ID: Department: Insto Markets COO Division: Institutional Location: WellingtonKo Matou – About UsKia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our...

  • Manager, Front Office

    3 weeks ago

    Wellington, New Zealand Anz Full time

    Manager, Front Office & Client Support Req ID: Department: Insto Markets COO Division: Institutional Location: Wellington Ko Matou – About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of...

  • Manager, Front Office

    4 weeks ago

    Wellington, New Zealand Anz Full time

    Manager, Front Office & Client Support Req ID: Department: Insto Markets COO Division: Institutional Location: Wellington Ko Matou – About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of...

  • Front Office Team Leader

    5 months ago

    Wellington City, New Zealand IBIS Full time

    **Company Description** Accor Wellington represents a portfolio of leading hotels including Sofitel, Mövenpick, Novotel and Ibis Hotels. Joining Accor provides a number of opportunities across all of our Wellington properties! Provide guests with friendly and efficient service related to arrival, departure and any guest queries. Key Duties - Must have a...

  • Front Office Supervisor

    3 weeks ago

    Wellington, New Zealand Oaks Hotels Full time

    Job Description We are looking to appoint a Front Office Supervisor at our Oaks Wellingotn Hotel on a Full-Time basis.This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available.About the role: Guide & support the team in providing outstanding guest welcoming and experiencesAct as...

  • Front Office Supervisor

    4 weeks ago

    Wellington, New Zealand Oaks Hotels Full time

    Job Description We are looking to appoint a Front Office Supervisor at our Oaks Wellingotn Hotel on a Full-Time basis.This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available.About the role: Guide & support the team in providing outstanding guest welcoming and experiencesAct as...

  • Front Office Supervisor

    4 weeks ago

    Wellington, New Zealand Oaks Hotels & Resorts Limited Full time

    Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. Minor...

  • Front Office Supervisor

    4 weeks ago

    Wellington, New Zealand Oaks Hotels & Resorts Limited Full time

    Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.Minor...

  • Front Office Agent

    3 weeks ago

    Wellington, New Zealand Accor Hotels Full time

    Company DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...

  • Front Office Agent

    3 weeks ago

    Wellington, New Zealand Accor Hotels Full time

    Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum.Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...

  • Front Office Agent

    4 weeks ago

    Wellington, New Zealand Accor Hotels Full time

    Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum.Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...

  • Front Office Supervisor

    3 months ago

    Wellington City, New Zealand Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Front Office Team Leader

    6 months ago

    Wellington City, New Zealand Novotel Wellington Full time

    Provide guests with friendly and efficient service related to arrival, departure and any guest queries. **Key Duties** - Must have a thorough working knowledge of the front office operations to include the front desk, porters desk, reception/cashiering procedures, PABX functions and reservations. - Must have strong understanding of the functions of each...