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Team Leader Gestion De Sinistres

4 weeks ago

Bayofplenty, New Zealand People Solutions By Arhis Full time

Job Description Arhis People Solutions, your trusted partner for your human resources needs, accompanies its clients in the recruitment of high-quality talents.
We are looking for a Team Leader for the Sinistres Department for one of our clients, a key player in the insurance sector.
About Our Client Our client, recognized for its expertise and reliability in sinistres management, is part of a solid group.
Engaged in continuous improvement and customer satisfaction, it values collaboration and innovation in its approach.
You will join a dynamic and professional team, where the human and customer service are at the heart of priorities.
Responsibilities Lead a team dedicated to accompanying our clients, individuals and professionals, faced with sinistres related to Dommages aux Biens or Responsabilité Civile.
As the right-hand man of the team leader, structure, plan, and actively participate in the team's activity, while ensuring a rigorous follow-up.
Organize and supervise the management of files, prioritizing counseling, empathy, and anticipation.
Stimulate, mobilize, and support your collaborators to create a dynamic in sinistres management.
Manage complex files and/or high financial stakes.
Follow performance indicators and develop, with your team, corrective actions if necessary.
Work closely with your colleagues and cooperate with external partners.
Cultivate a serene working environment, conducive to engagement, motivation, and trust within the team.
Profile Diploma in Banque, Assurance, or Droit, with a solid knowledge of the insurance sector.
Confirmed experience in team management and animation.
Perfect mastery of French, German, and English are a significant asset.
Excellent communication skills, giving meaning to your actions, and promoting collaboration.
Inspiring and engaging your team through your involvement, exemplarity, and dynamism.
Finding your fulfillment in developing your collaborators' skills.
Motivated by innovation and appreciating simplifying processes.

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