Banking Consultant

2 weeks ago

Auckland, New Zealand Heartland Bank Limited Full time

Kia ora We're looking for a new Banking Consultant - Savings & Deposits to join our Retail team based in Newmarket, Auckland.Is this your next role?You'll work across a range of customer contact channels and different Heartland products providing exceptional service - making sure our customers have the best experience possible. You'll be in a supportive team environment that encourages development and training. This role has a focus on account opening for businesses and trusts.Does this sound like you?We are looking for someone with previous banking experience who is a team-player, and passionate about providing excellent customer service. Your life skills enable you to relate to people of all walks of life. You'll have an engaging, positive and clear phone manner and can strongly build relationships with our team and customers. You're looking to commit for the long haul somewhere you're valued, respected and have the opportunity to take the time with our customers - adding a real human touchWith a positive, collaborative mindset, keys to your success will include:Previous banking experienceCall centre experience advantageousA bit about us and what we doHeartland is an NZX/ASX-listed financial services group with big growth plans. Heartland owns both Heartland Bank in New Zealand and Heartland Finance in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto the customer through faster service and better rates.Can you see yourself here?We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Maori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team).Some of our other benefits include:Employee banking benefits, an excellent insurance package, flexible working options, sports teams (touch, netball and football), and Friday night pizzas and drinksDiversity & InclusionAt Heartland, we're proud to celebrate the many characteristics that make each of us different. We are committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers. We're a Living Wage Employer, a Hearing Accredited Workplace, and have recently received the Rainbow Tick. Heartland is an equal opportunity employer. We strongly encourage everyone to apply and we welcome everyone to the team. Please let us know if you need any adjustments throughout the application or interview process including a sign language interpreter or speech-to-text reporter. In your application, feel free to let us know what your pronouns are (for example, she/her, he/him, they/them etc).Keen to learn more?For an insight into life at Heartland, check out this video, our Instagram @heartlandbanknz or follow us on LinkedIn here.Please note you must be eligible to work in New Zealand.
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