Customer/Service Person

4 weeks ago

New Plymouth, New Zealand Hirepool Full time

See more about the role below, including the responsibilities and skills we are looking for.
Customer/Service PersonNew Plymouth, New Zealand
Reference: 6682073
Benefits:Ongoing training & development opportunities (i.e. endorsements on forklifts, diggers, rollers & scissors lifts)A great team-working environmentFree staff hire in our DIY fleet & 4% Employer Kiwisaver contribution (up to 6% based on length of service)We have a permanent full-time opportunity for a Customer/Service Person to join our team in New Plymouth. We are looking for someone who enjoys working with tools and machinery, will provide great service to our customers, and have a keen interest in developing their existing skills and experience into a career.
As a Customer/Service Person your role will be to help ensure our equipment is fit for hire (a really important part of what we do) and provide advice and support to customers over the phone and in-branch on what equipment is right for their project. As a market leader in the hire industry, we'll support your training and development on the job so prior industry experience is not a requirement. All we ask is that you have a positive, can-do attitude and be a team player who's happy to pitch in wherever required.
What you'll learn: How to answer phone queries and raise customer contractsHow to offer advice on which tools and machinery are required for different jobsHow to service a wide variety of hire plantHow to work safely for you and for our customersWhat you need: Ideally a full driver's licence (other Classes and Endorsements an advantage)Basic to intermediate computer skillsHappy to work on a rostered basis (our branch is open 6 days)Who we are: We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, frontline management qualifications, flexible working, and company-funded life insurance.

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