Cloud Ops Team Lead

4 weeks ago

Auckland, New Zealand Kordia Limited Full time

Management (Information & Communication Technology)

We are actively seeking a skilled Cloud Ops Team Lead to join our innovative Cloud team within Kordia.

Reporting to the Head of Cloud Technology and Delivery, this role will be working across multiple projects, ensuring the success of Kordia’s Cloud Managed Services.

Ko tā mātou mahi - About the role

The Cloud Ops Team Lead is responsible for managing and coaching a team of Cloud Engineers to deliver service outcomes across Kordia’s Cloud Managed Services Portfolio. Working closely with Project Managers, Consultants, Cloud Engineers, as well as clients and third parties, this role is designed to enable Kiwi businesses with Cloud solutions.

To be successful, the candidate will need to have significant experience in IT service management, strong influencing and negotiating skills at all levels, a strategic outlook, and demonstrable experience with DevOps, SRE, Agile and other disciplines. Experience having mentored and coached a team is essential.

Ko tō mahi – What you will do.

Your key accountabilities will include:

  • Mentor, coach and take responsibility for day-to-day team management of the CloudOps team
  • Successfully deliver outcomes of all Cloud managed service products
  • Develop and maintain processes, tools, templates, reports
  • Develop CloudOps team culture, frameworks, and team cadence

Na tōu rourou - What you will bring

  • Demonstrable experience of leading, coaching and mentoring a team to drive successful outcomes
  • 8+ years of experience in the IT industry
  • General knowledge of IT systems and Cloud computing platforms like AWS, Azure, or Google Cloud.
  • Knowledge of cloud services, virtualization, networking, and storage systems
  • Formal Agile or Project Management certification preferred
  • Experience working with technical teams to consult, implement and support IT solutions
  • Aptitude for understanding and resolving problems
  • The ability to foster an open, collaborative environment that encourages quality, innovation, ongoing learning, and knowledge sharing
  • Excellent communication skills with the ability to present complex issues in a way that engages both technical and business leaders

Kordia delivers mission-critical technology and network solutions across New Zealand, Australia, and the South Pacific. We specialise in the telecommunications, cloud transformation, cyber security, broadcast media and safety of life communications sectors. We are NZ-owned and have been delivering innovative and reliable solutions to our customers for over 60 years.

Our culture and values encourage and reward those that are collaborative, trustworthy, humble, courageous, and expert. If these values appeal to you, you'll thrive at Kordia.

Kordia is a NZ Immigration Accredited Employer and has welcomed a diverse group of people from all over the world. We embrace gender equality and are committed to providing a supportive, diverse, and inclusive work environment where people thrive.

We also offer:

  • Matched Employer superannuation contribution up to 5%
  • Learning and development budgets for professional development
  • Internal career progression pathways
  • A range of retail discounts and benefits
  • Enhanced parental leave entitlements
  • Life Insurance
  • EAP services
  • Group discounted medical insurance

Me pehea te tono - How to apply

All applicants must be a New Zealand Citizen or Resident or hold a valid work visa to legally work in New Zealand immediately. (Please detail your visa status as part of the application process). You may be required to undergo police vetting and any other checks relevant to the role.

We appreciate every application but due to the high volumes received, we will only be contacting candidates who meet the specified criteria and are selected for further consideration.

Your application will include the following questions:

  • Which of the following statements best describes your right to work in New Zealand?
  • How many years' experience do you have in the IT industry?
  • How many years of people management experience do you have?
  • How many years' experience do you have in a DevOps role?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
  • How many years' experience do you have as a Cloud Engineer?
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