Customer Team Leader

4 weeks ago

Auckland, New Zealand Co-Op Digital Full time

Customer Team Leader Location: Prospect Square, Cockfield, Bishop Auckland, DL13 5ED Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Full, paid training provided You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
We're looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers.
We'll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way.
For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you.
You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do Friendly and thoughtful service – you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op?
Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream– a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone.
We want our stores to be inclusive environments, where our colleagues can reach their full potential.
We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
As part of the application process for this job, you'll need to complete two online assessments.
It will take around 20 minutes to complete these tests.
#J-18808-Ljbffr

  • Customer Team Leader

    2 months ago

    Auckland, New Zealand Co-Op Digital Full time

    Customer Team Leader Location: Prospect Square, Cockfield, Bishop Auckland, DL13 5ED Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Full, paid...

  • Team Leader Building Processing

    2 weeks ago

    Auckland, New Zealand Join Our Team, Waikato Full time

    For the first time in seven years, a vacancy has occurred within our BCA Lead Team. We're looking for a passionate team leader who loves a challenge and has the technical know-how to lead our processing team. As team leader, you will be guiding, coaching, and mentoring a growing team of motivated and skilled officers. You will work closely with our...

  • Team Leader Building Processing

    2 months ago

    Auckland, New Zealand Join Our Team, Waikato Full time

    For the first time in seven years, a vacancy has occurred within our BCA Lead Team.We're looking for a passionate team leader who loves a challenge and has the technical know-how to lead our processing team.As team leader, you will be guiding, coaching, and mentoring a growing team of motivated and skilled officers.You will work closely with our inspections...

  • Team Leader Building Inspections

    4 weeks ago

    Auckland, New Zealand Join Our Team, Waikato Full time

    Following an internal promotion, we are seeking a passionate, service-focused leader to join and lead our high-performing team of Building Inspectors. In this role you will manage and support the team to help Council achieve its goals of fostering positive development within our district, while ensuring compliance with the Building Act. As Team Leader, you...

  • Team Leader Building Inspections

    4 weeks ago

    Auckland, New Zealand Join Our Team, Waikato Full time

    Following an internal promotion, we are seeking a passionate, service-focused leader to join and lead our high-performing team of Building Inspectors. In this role you will manage and support the team to help Council achieve its goals of fostering positive development within our district, while ensuring compliance with the Building Act.As Team Leader, you...

  • Customer Service Team Leader

    14 hours ago

    Auckland, New Zealand Jucy Full time

    Supervisors/Team Leaders (Call Centre & Customer Service)We've got cars, campervans, and motorhomes across New Zealand and Australia, and we're on the lookout for a seriously talented individual to join our Contact Centre as a Customer Service Team Leader. Travvia is the home of our brands JUCY and Star RV.Are you passionate about helping people? Can you...

  • Customer Service Team Leader

    2 weeks ago

    Auckland, New Zealand Dimond Full time

    Supervisors/Team Leaders (Call Centre & Customer Service)Full timeAre you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of...

  • Customer Service Team Leader

    3 weeks ago

    Auckland, New Zealand Fletcher Building Limited Full time

    Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland. If you thrive in fast-paced...

  • Customer Service Team Leader

    4 weeks ago

    Auckland, New Zealand Steel Full time

    Description Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service?Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland.If you thrive in...

  • Customer Service Team Leader

    4 weeks ago

    Auckland, New Zealand Fletcher Building Limited Full time

    Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland. If you thrive in fast-paced...

  • Customer Service Team Leader

    4 weeks ago

    Auckland, New Zealand Steel Full time

    Description Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland. If you thrive in...

  • Customer Service Team Leader

    4 weeks ago

    Auckland, New Zealand Fletcher Building Limited Full time

    Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland. If you thrive in fast-paced...

  • Customer Service Team Leader

    4 weeks ago

    Auckland, New Zealand Fletcher Building Limited Full time

    Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland. If you thrive in fast-paced...

  • Customer Service Team Leader

    5 days ago

    Auckland, New Zealand Travvia Full time

    We've got cars, campervans, and motorhomes across New Zealand and Australia, and we're on the lookout for a seriously talented individual to join our Contact Centre as a Customer Service Team Leader. Travvia is the home of our brands JUCY and Star RV.Are you passionate about helping people? Can you think on your feet and solve problems? If you're proactive,...

  • Customer Service Team Leader

    3 weeks ago

    Auckland, New Zealand Auckland Airport Full time

    Supervisors/Team Leaders (Call Centre & Customer Service)Full timeWe are looking for an experienced Customer Service Team Leader to join our Customer Service team at Auckland Airport (AKL). We are committed to ensuring all our customers have an exceptional experience through the execution of our Company Values.As a Customer Service Team Leader, you will...

  • Customer Service Team Leader

    4 weeks ago

    Auckland, New Zealand Auckland Airport Full time

    Supervisors/Team Leaders (Call Centre & Customer Service)Full timeWe are looking for an experienced Customer Service Team Leader to join our Customer Service team at Auckland Airport (AKL). We are committed to ensuring all our customers have an exceptional experience through the execution of our Company Values.As a Customer Service Team Leader, you will...

  • Customer Service Team Leader

    4 weeks ago

    Auckland, New Zealand Aa Insurance Full time

    We're not just another workplace we're a bunch of genuine people trying to make a real difference to the lives of as many Kiwis as we can.We're committed to looking after our customers, our people, our communities, and the environment.In fact, our mission, is to earn the trust of every New Zealander by protecting what matters most, and that includes...

  • Customer Service Team Leader

    4 weeks ago

    Auckland, New Zealand Aa Insurance Full time

    We're not just another workplace we're a bunch of genuine people trying to make a real difference to the lives of as many Kiwis as we can. We're committed to looking after our customers, our people, our communities, and the environment. In fact, our mission, is to earn the trust of every New Zealander by protecting what matters most, and that includes...

  • Customer Care Team Leader

    5 months ago

    Auckland City, New Zealand Auckland Transport Full time

    Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities. Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will...

  • Customer Service Team Leader

    4 weeks ago

    Auckland City, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Permanent **Category** Customer Service **Business** Steel **Location** Auckland **Job Reference** 38137 **Posted Date** 29-Oct-2024 **Closing Date** 29-Nov-2024 **Description**: - Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond...