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Customer Service Specialist

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Dunedin, New Zealand Autoliv Full time

Job description: Autoliv is seeking a dedicated and passionate Customer Service Specialist to join our team in Dunedin, Otago, NZ. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Resolve customer issues and complaints with a sense of urgency and empathy- Assist customers with product information, pricing, and availability- Process orders and returns accurately and efficiently- Collaborate with other team members to ensure customer satisfaction- Maintain detailed records of customer interactions and transactions- Identify opportunities for improvement in customer service processes- Represent the company in a positive and professional manner at all times Requirements:- Strong communication skills, both written and verbal- Excellent problem-solving abilities- Ability to multitask and prioritize in a fast-paced environment- Creativity and project management skills- Ability to work well independently and as part of a team- High school diploma or equivalent- No previous experience required, entry-level position Benefits:- Free accommodation- Disability insurance- Medical coverage- Recognize and reward based on performance and merit Autoliv is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Deadline to apply: ******** If you are a customer-focused individual with a passion for providing excellent service, we would love to hear from you. Apply now to join our team at Autoliv as a Customer Service SpecialistHow to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.