Venue Manager | Queenstown Ice Bar

4 weeks ago

Queenstown, New Zealand Future Hospitality Group Full time

About the Business
At Future Hospitality Group, we believe in pushing the boundaries of what hospitality can be. Our vision is simple yet bold: to challenge ourselves every day to exceed guest expectations and continually raise the bar for what's possible in the industry.
Our values define everything we do:

Consistency: Delivering excellence day in and day out.
Collaboration: Building success through teamwork.
Communication: Fostering openness and transparency.
Culture: Creating an environment where everyone feels welcomed and inspired.
Being aspirational: Always striving to achieve more, both personally and professionally.

We're searching for a Venue Manager who's ready to lead with passion, inspire their team, and drive the Ice Bar's success.
What we're offering:

A full-time role (minimum 30 hours per week)
Long-term commitment
Lead a customer-focused, sales-driven team
Extensive training and mentorship, designed to help you grow into future leadership roles

As Venue Manager, you won't just oversee daily operations—you'll also receive dedicated, one-on-one coaching from business owners to deepen your understanding of all facets of the business. You'll have access to growth and development pathways that can help fast-track your career within Future Hospitality Group.
Key responsibilities:

Bring a serious passion for the hospitality and tourism industry, with an in-depth knowledge of Queenstown Ice Bar
Implement and uphold our Alcohol Management Plan while ensuring adherence to all company procedures
Lead staff training, disciplinary measures, and reward programs
Demonstrate excellent communication skills to engage with diverse customers and staff from around the world
Oversee stock control, including managing inventory and costs of goods sold (COGS)
Handle key administrative tasks such as banking, booking system management, and reporting
Manage property maintenance alongside the operations manager and troubleshoot issues within the venue
Utilise your strong sales and hospitality background to drive business success

What you'll need:

A minimum of 2 years in a similar role
Proven experience in hospitality management
A customer-first mentality, with the leadership skills to match

Perks & Benefits
At Future Hospitality Group, we're committed to rewarding our team with great perks and opportunities for growth:

Staff discounts at all 7 venues, plus bring friends to select venues for discounted dining
Subsidised gym membership at Industrial Fitness—pay only $23 per week
Corporate rates at Align Pilates, with a discount and complimentary infrared saunas for long-term members
Free access to learning resources with The Hospitality Company, offering courses from beginner to leadership levels
Exclusive Mons Royale discounts for all your outdoor gear
Financial wellness support through the BNZ Financial Wellness Scheme, including free financial advice
Industry NZSKI pass rates—discounts on ski passes until July 31st each year
Free flu jabs to keep you healthy during winter
Team events like fitness classes, BBQs, and social sports to keep our work culture fun and connected

To express your interest in joining our team, please send your CV, along with a cover letter explaining your passions and why you feel you are suited to the role in the hospitality industry.
All applications are handled with the strictest of confidence.

#J-18808-Ljbffr

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