Assistant Restaurant Manager

3 days ago

Wellington, New Zealand Rydges Hotels & Resorts Full time

Add expected salary to your profile for insights.
Portlander is our Steakhouse focusing on the event of eating fantastic food, and enjoying the lively atmosphere and that is the Portlander experience. We believe that rewards and benefits reflect our commitment to attracting and motivating talent: Personal development of each one of our team is important to deliver an outstanding guest experience.

As our Assistant Restaurant Manager you will co-ordinate and assist in the management of the overall operation of Food and Beverage in particular the Restaurant and Bar operation while assisting with conference operations and minibar. Responsible for Supervisors, Team-leaders, baristas, room service attendants and restaurant floor attendants in the achievement of their duties and responsibilities. Reporting to and working with the Food and Beverage Director and Restaurant Manager.

Job description and duties:

To maintain a hands-on approach to the co-ordination of the Food and Beverage outlets, guiding and developing the management skills of the outlet supervisors and team-leaders.
To contribute to and be part of weekly meetings along with the F&B Operations Manager, Restaurant Manager and Supervisors. Working from a scripted template of the weekly goings on. Minutes are to be recorded for transparency & reference, with minutes being emailed to the F&B Operations Manager.
Ensure bookings are maximised by using yielding strategies developed in conjunction with management.
Ensure there are no cash or stock losses.
Understand, lead and train the team with all loyalty programs set out for both the Rydges and Portlander brands.
To maintain all grooming standards.
Assist with rosters 3 weeks in advance.
Control/contribute to all daily communications with staff.

Essential requirements for the role:

a minimum of 2 years' experience in leading a large team of above twenty staff
experience with rostering across 4 departments of F&B
You will have experience with software such as Emplive, Inrasys and Opera for rostering, managing costs, reporting and cash-ups
experience in forecasting, planning and executing strategies to increase and drive revenue
a real people person who is able to lead by example in a hands on way
excellent customer service and proven experience in running a busy restaurant/F&B operation
BENEFITS
• Hotel discounts worldwide within Rydges Hotels and Resorts
• Discounted cinema tickets at Event Cinemas

OUR PEOPLE
At Portlander we are genuine and generous, always empathising and treating others as they expect to be treated. We also show great respect for other peoples' cultures, values and customs, acting with integrity, fairness and honesty.
Our training will give a level of confidence that will be sensed by every guest. You will be expected to embrace change and show flexibility, enjoy your work, take ownership and use initiative to solve problems, provide exceptional service with enthusiasm, confidently take on challenges to deliver excellence and moreover enjoy celebrating everyone's contribution and success.

We thank you for your application however, only successful candidates will be contacted.
Your application will include the following questions:
Do you have customer service experience?
How many years' experience do you have as an assistant restaurant manager?
Do you have experience preparing work rosters?
Which of the following statements best describes your right to work in New Zealand?
How much notice are you required to give your current employer?

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