Cafe Supervisor

About the role

We are seeking an experienced Cafe Supervisor to join our team at Cafe Fresca in the beautiful Hamilton Lake area. As a full-time Cafe Supervisor, you will play a crucial role in overseeing the daily operations of our thriving cafe and ensuring our customers receive exceptional service.
What you'll be doing Supervising and coordinating the front of house cafe team, including baristas and servers to ensure efficient and seamless serviceOverseeing the preparation and quality of all food and beverages served in the cafeManaging inventory, ordering supplies, and maintaining a well-stocked and organised cafeEnsuring compliance with health and safety regulations, and implementing best practicesProviding excellent customer service and addressing any customer queries or concernsAssisting in the training and development of cafe staffAnalysing sales data and customer feedback to identify opportunities for improvementWhat we're looking for Significant experience (at least 2 years) in a supervisory or management role within the hospitality industryStrong leadership and team management skills, with the ability to motivate and inspire a teamExcellent customer service orientation and problem-solving abilitiesProficiency in cash handling, inventory management, and record keepingA passion for the hospitality industry and a commitment to delivering exceptional experiences for our customersStrong communication and interpersonal skillsGood initiative & problem solving abilitiesFlexibility to work a variety of shifts, including weekends and public holidaysWhat we offer

At Cafe Fresca, we are committed to creating a positive and supportive work environment for our employees. We offer competitive wages, opportunities for career advancement, and a range of benefits, including a staff discount on food and beverages. We also provide ongoing training and development to help our team members grow and excel in their roles.
About us Cafe Fresca a busy, fast-paced venue with a large team who focus on excellence. We pride ourselves on delivering exceptional food and service to our customers. Our team of passionate and dedicated professionals work together to create a warm and welcoming atmosphere in our cafes, and we are committed to being an employer of choice in the local community.
Apply now