Retail Agent
7 hours ago
As part of our fabulous Frontline, you will act as the single point of contact for our customers' service, sales, and support needs – taking every opportunity to delight and act with an ownership mentality through to end resolution. It is all about world-class service through any touchpoint.Please note this is a full-time role (40 hours per week - Mon - Sun availability required working a roster) for our Tauranga - Bayfair Store. Our store's trading hours are Monday to Sunday 9:00am to 6:00pm. We also have late-night shifts until 9:00pm every Thursday and Friday. Therefore, flexibility regarding shift work is a requirement.Ko to mahi – what you'll doYou will be responsible for ensuring that One NZ customers' needs are met from offering advice through to the provision of suitable solutions engaging in active listening, management, and care.In this role you will also:Deliver a high standard of customer experience resolving service/technical issues in a timely manner.Actively diagnose, troubleshoot, and where required, engage with appropriate experts within the team for additional support.Actively contribute to knowledge sharing and learning across the team to resolve more customer enquiries in the first point of contact with our customers.Ensure new sales and service orders for accuracy, and that customer expectations are aligned (i.e., service activation or change, or customer billing).Respond to all customer interactions via a variety of channels and identify appropriate solutions.Na tou rourou - what you'll bringOur ideal candidate is customer obsessed in mindset with excellent communication skills. You're a logical thinker, flexible in attitude, and who is curious and driven to help customers as the core of what you do.Previous experience in a customer service environment and technical understanding/knowledge of products and services.Motivation to achieve/exceed KPIs and targets.Comfortable working rotational shifts including evenings and weekends.Confidence in managing multiple customers & cases from simple to complex.Motivation to stay current with technology & pursue informal learning (on the job, via colleagues) to deepen your knowledge.At One New Zealand, our purpose is to unlock the magic of technology to create a better-connected Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.If this sounds like you, Apply NowWe stand to uplift, to support and to elevate others.
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Retail Agent
7 hours ago
Bay-of-plenty, New Zealand Vodafone New Zealand Limited Full timeSelect how often (in days) to receive an alert:As part of our awesome Frontline team, you will act as the single point of contact for our customers' service, sales, and support needs – taking every opportunity to delight and act with an ownership mentality through to the end resolution. It is all about world-class service through any touchpoint.Please note...
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Retail Agent
6 hours ago
Bay-of-plenty, New Zealand Vodafone New Zealand Limited Full timeAs part of our fabulous Frontline, you will act as the single point of contact for our customers' service, sales, and support needs – taking every opportunity to delight and act with an ownership mentality through to end resolution. It is all about world-class service through any touchpoint.Please note this is a full-time role (40 hours per week - Mon -...
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Retail Agent
6 hours ago
Bay-of-plenty, New Zealand Vodafone New Zealand Limited Full timeSelect how often (in days) to receive an alert:As part of our awesome Frontline team, you will act as the single point of contact for our customers' service, sales, and support needs – taking every opportunity to delight and act with an ownership mentality through to the end resolution. It is all about world-class service through any touchpoint.Please note...
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Property Manager
3 days ago
Bay-of-plenty, New Zealand Airedale Property Trust Full timeAre you interested in working in a tenancy/property management team? Do you want to keep a balance between your work and personal life? Are you looking for purpose in what you do on a daily basis? About Airedale Property Trust | Mo Airedale Property TrustAiredale Property Trust (APT) is a property investment, management and development trust affiliated with...
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National Commerical/retail Property Manager
5 months ago
Mechanics Bay, New Zealand Aon Corporation Full timePosting Description: **National Property Manager** Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow...