Medical Receptionist

2 weeks ago

Dunedin, New Zealand Broadway Medical Centre Full time

Broadway Medical Centre – Dunedin, South Island Broadway Medical Centre is a forward-thinking and innovative medical practice with a diverse patient base.
We are committed to providing high-quality, compassionate healthcare through our team of GPs, nurses, and a large multidisciplinary front-of-house support team (HCA's, Reception, Clinical and Admin).
Our goal is to continually enhance patient care, address health equity, and focus on improving outcomes.
Visit our website: to learn more about us
The Role: We are seeking a full-time or part-time Medical Receptionist to be the first point of contact for our patients.
You will play a vital role in ensuring smooth patient interactions and supporting the broader clinical and administrative teams.
Key Responsibilities: Warmly greet and assist patients with empathy and respect.
Manage front-of-house and back-office tasks, including appointments and phone inquiries.
Handle administrative duties such as invoicing, cash handling, and data entry.
Maintain a calm and friendly demeanour under pressure.
Collaborate closely with the clinical and admin teams to ensure seamless patient care.
What We're Looking For: A team player who shares our commitment to delivering exceptional healthcare.
Excellent customer service ethics with good communication, interpersonal, and organizational skills.
Tech-savvy and comfortable with patient management systems (Medtech experience is preferred but not essential).
Ability to multi-task, prioritize, and remain calm in a patient-centred fast-paced environment.
Commitment to continuous improvement and professional development.
High levels of confidentiality, discretion, and respect.
What We Offer: A fun, positive and passionate one-team environment that is open to innovative ideas.
An enthusiastic "can-do" culture that is focused on patient needs.
Comprehensive induction, professional development, and training opportunities.
Hours with shifts between 7:30 AM and 6:30 PM.
Good supervision and support with lots of in-house experience to share.
A busy and varied role where no day is the same.
Our Mission To provide compassionate, personalised care to allow patients and their whanau to build on their strengths to take an active role in their health and wellness.
We aim to provide exceptional care that addresses our patients and their whanau's individual needs, fosters open communication, and builds lasting relationships that are based on trust and respect.
Application Process We are looking for the right person(s) to add to our dynamic team so a half day on the job to experience what we do and meet with the team will be part of the selection process.
Applicants with prior (medical) reception experience are preferred but training will be provided for the right candidate.
All applicants must have NZ residency or a valid work permit.
Please submit your CV and cover letter through SEEK.
Contact For further information or to request a Position Description, please contact Paulien Leijnse at ******.
Apply Now Join us in making a meaningful difference in our community's health and well-being
Apply before 4th November and become a valued member of our growing practice.
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